Do you Want a Faster and More Reliable LSU Wi-Fi Experience?

It’s Easy if You Geaux Dual Band…

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General Information

The myProxy Portal was designed to give secure access of the myLSU Portal to the parents or sponsors of LSU Students.   Through this system, PAWS ID holders can grant access or a Parent can Request Access to pay a Fee Bill through the myLSU Portal.  Any Faculty, Staff or Student can grant access to another to act on their behalf.  All that is needed is a PAWS ID or myPROXY Account.

myProxy Request Access

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**NOTE**   Parents &/or Alternate Payers:  To pay the Fee Bill for someone other than yourself, please use the myProxy Portal.
 

Students: Pay Your Fee Bill

1. Log into myLSU.

2. Expand Registration Services, and click Fee Bill.

3. Select the Semester and the Year.  

4. Click View Fee Bill.

Fee Bill

5. You Fee Bill will display with your available Payment Options.  Click the button that corresponds with the payment method you would like to use:

  • Click Pay by Credit Card to pay the amount due with a credit card.  (2.5% processing fee assessed)
         OR
  • Click Pay by Bank Draft to pay the amount due from a checking or savings account.  (no processing fees)
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[Return to the Connect to Secure Wireless: LSU Overview]
 

Determine 5 GHz Network Band Capability

Check on Windows:

1. Click the Windows Start button.

screenshot of the Windows Start Button
 

2. Search "cmd" or on Windows 8.1, click Run then enter "cmd". Press Enter.

3. On the Command prompt window, type "netsh wlan show drivers". Press Enter.

screenshot of the netsh wlan show drivers
 

4. Look for the "Radio types supported" section.

screenshot of the Radio types supported on Windows
 

Determination:

If it says that the network adapter supports 802.11g and 802.11n network modes:

  • It means that the computer has 2.4 GHz network capability Only.  Not Dual-Band Capable

If it says that the adapter supports 802.11a and 802.11g and 802.11n network modes:

  • It means that the computer has 2.4 GHz and 5GHz network capability.

If it says 802.11n 802.11g and 802.11b network modes:

  • It means the computer has 2.4GHz network capability Only.  Not Dual-Band Capable


Referenced from: Linksys


Find, Copy & Paste the E-mail Message Header --

When reporting a suspicious e-mail or a potential phishing attempt to ITS, please include the Message Header.  The Message Header contains helpful information which can assist e-mail administrators in troubleshooting.

Select an E-mail Client: (To Jump to Detailed Instructions Below)


Copy the Message Header in Outlook 2011 (Mac) & Outlook 2013 (Mac)

1. Open Outlook 2011 or Outlook 2013.

2. Right-click on an e-mail  OR  Press [Ctrl] while left-click on the e-mail message.

3. Click View Source.

4. Select everything in the Internet Headers field, right-click on the selected text, and click Copy.  

  • Other Ways to Copy Text:  Edit Copy   OR   Press [Ctrl + c] on the keyboard.

5. Paste this information into an e-mail message and send it to the ITS Help Desk.  (helpdesk@lsu.edu)
 

 Copy the Message Header in Outlook 2010

1. Open Microsoft Outlook 2010.
 
2. Open the Suspicious Message.
 
3. Click the small Arrow Icon, located below the Follow Up button in the Message tab.
 
screen shot of the arrow icon in the corner of the tags section.
 

4. The Properties window will display.  The necessary information will be found in the Internet Headers section, located in the Delivery Options Section.
 
screenshot of the internet headers section of the properties window.
 

5. Select everything in the Internet Headers field, right-click on the selected text, and click Copy.
 
screenshot of the copy command.
 

6. Paste this information into an e-mail message and send it to the ITS Help Desk(helpdesk@lsu.edu)
   

Copy the Message Header in Mozilla Thunderbird

1. Open Mozilla Thunderbird and open the Suspicious Message.
 
2. Click View | Message Source.
 
screenshot of the message source command.
   

3. Select everything in the dialog box.  (Edit | Select All  or  [Ctrl + a])

4. Copy the Selected text. (Edit | Copy  or  [Ctrl + c])

screenshot of the copy command on the edit toolbar.
 
 
5. Paste this information into an e-mail message and send it to the ITS Help Desk(helpdesk@lsu.edu)
 

Copy the Message Header in Mac Mail

1. Open Mac Mail and select the Suspicious Message.
 
2. Click View  | Message | Raw Source.
 
screenshot the raw source command on the message drop down box.

 
3. Select everything in the window.  (Edit | Select All)
 
screenshot the select all command on the edit toolbar.

 
4. Copy the Selected text.  (Edit | Copy)
 
5. Paste this information into an e-mail message and send it to the ITS Help Desk(helpdesk@lsu.edu)
 
screenshot of the copy command on the edit toolbar.
 

Copy the Message Header in Microsoft Entourage for Mac:

1. Open Microsoft Entourage.
 
2. Select the Suspicious Message.
 
3. Click Message | Internet Headers.
 
screenshot of the internet headers command on the message toolbar.
 

4. A small, pop-up window will display.  Select everything in the window.  (Edit | Select All)
 
screenshot of the select all command on the edit toolbar.


5. Copy the Selected text.  (Edit | Copy)
 
6. Paste this information into an e-mail message and send it to the ITS Help Desk(helpdesk@lsu.edu)
 
screenshot of the copy command on the edit toolbar.
 

Copy the Message Header for TigerMail & Gmail

1. Open TigerMail(mail.tigers.lsu.edu)
 
2. Click on the Down Arrow Icon, located toward the upper, right-hand corner.  (Next to the Reply button.)
 
3. Click Show Original.
 
screenshot of the show orrginal command.

 
4. Either a new window or a tab will display with the Message Header information.  Select everything in the window.  (Edit | Select All)
 
screenshot of the copy command on the edit toolbar.
 

5. Copy the Selected text.  (Edit | Copy)
 
6. Paste this information into an e-mail message and send it to the ITS Help Desk(helpdesk@lsu.edu)
 

Copy the Message Header for Outlook Web Access (OWA)

** OWA Variation Notice **

OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implementation of OWA, and a user may see something different than what is shown in this article. For issues that may arise during the process of using this article, please contact the Help Desk for further assistance.


 

1. Open Outlook Web Access / OWA.  (mail.lsu.edu)

2. Open the Suspicious Message in a separate window.

a. Double-click the message, located in the center panel listing all messages in the folder.

3. Click the Ellipsis icon located at the top right of the window and select view message details.

Image of the ellipsis drop down menu
 

4. Select everything in the window.  (Edit | Select All)

5. Copy the Selected text.  (Edit | Copy)

6. Paste this information into an e-mail message and send it to the ITS Help Desk(helpdesk@lsu.edu)

 

LSUMail Server Settings

Incoming Mail Server (IMAP):

outlook.office365.com      Port:  993
Encryption Method:  SSL

Outgoing Mail Server (SMTP):

outlook.office365.com      Port:  587
Encryption Method:  SSL

Generate Server Settings (OWA):

Find POP, IMAP & SMTP Settings for LSUMail


General Information

Adobe is a software with numerous programs designed to help the user create, edit, and view different types of files such as images, videos, and PDF's. These programs include Acrobat Reader, Flash Player, Photoshop, Illustrator and many more.

  • Adobe Products can be purchased for home use with an Educational Discount as detailed below.
  • Adobe Products are also available FREE to LSU Students, Faculty & Staff:

LSU Forwarding E-mail Accounts

There will be some changes made during the Fall 2013 Semester to the LSU Forwarding E-mail Accounts.  

These changes will affect  (1) Applicants to LSU,  (2) LSU Students who have NOT set up a TigerMail Account  (Those who opted to have their LSU e-mail Forwarded to another e-mail address), &  (3) LSU Faculty & Staff who have NOT set up an LSUMail Account.  (Opted to have their LSU e-mail forwarded to another e-mail address.) 
 

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printer logo

General Information

LSU on-campus printing is available from a lab computer or from your laptop or mobile device.  (Large-format printing is available.)  The ITS Print Desk is located in the back-left corner of the Middleton 141 Computer Lab.  The Computer Lab is located on the first floor of Middleton, turn left when you walk into the library.

Print services includes the Pay-for-Print systems in the ITS Computer Labs and other locations across campus. These are printers and print job release stations managed by ITS. You can print your documents in the lab and use your Tiger Card or Geaux Card to pay for the printouts by using the release stations. In addition, you can install the printers to your laptop and print. You will still go to a release station to use your Tiger Card or Geaux Card to release the print job. Jobs are held for 90-minutes.

Eligibility & Order Procedures

Available To:    LSU Faculty, Students & Staff.  

Requirements:    Must have a PAWS ID & a Tiger Card.

Restriction:    The print lab has 3-ft wide paper rolls. Files in which both the height and width dimensions are bigger than the 3-ft CANNOT be printed in this location.
 

On-Campus Printing

-- OPTION 1:  Public Access Lab Printers

  • Printing Options:

1. Printing from Public Access Lab Machine

2. Printing From a Mobile Device (MobilePrint)

3. Printing From a Laptop  (OR Print with MobilePrint.)

  • Printer Locations:

LSU has 2 Computer Lab locations that house computers and printers. Anyone with a valid PAWS ID can use the lab, anyone with a Tiger Card can print.  Also, your Tiger Card must have funds on it to be able to print. For more Tiger Card information, visit the Tiger Card Web Site.

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Live Chat with the LSU ITS Help Desk!


Student Services: LSU Overview

Overview Article

 

Popular Services

GROK:  LSU's Online Knowledge Base.  Check here for technical documentation on software and technologies provided by LSU IT Services, along with many articles on various aspects of LSU.

TigerWare: Download plenty of free & discounted software- A valuable resource offered to current LSU students.

TigerMail: The e-mail system provided to students by the University.

Wireless: Connecting to the Secure Wireless Network at LSU.
 

LSU Electronic Resources

        General:

  Discounts, Tech, and Software:

LSU Campus Resources

Student Information


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Information Technology Services
200 Frey Computing Center · Baton Rouge, LA 70803
Telephone: 225-578-3700 · Fax: 225-578-3709 · E-mail: helpdesk@lsu.edu

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