General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
    • The wireless network that provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
    • eduroam for LSU users requires authentication to be entered in the form of <PAWS ID>@lsu.edu and your PAWS password.
    • If you are having problems getting the logon box to display, you may need to Clear the Cached Credentials.
    • eduroam Wireless: LSU Overview
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.
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image of Office 365 ProPlus logo

General Information

Office 365 ProPlus is a new subscription plan for Office 365. It enables users or businesses to extend their Office productivity software (including Word, Powerpoint, Excel, and others) to allow installations to up to 5 different devices per user. The account is tied to the user, not to any one device, so it allows seamless interaction between working on home devices and on mobile devices. It also allows users to deactivate their software in the case that any one of their devices is compromised or if a person leaves the business.

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1. Middleton 141 - First floor   (*Check Current Computer Availability*)

Screenshot of Middleton 141

Hours:
Monday - Thursday: 24 hours
Friday 12:00 Midnight. - 8:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - 12:00 Midnight

For more information about Middleton First Floor Hours


2. Middleton 241 - Second floor   (*Check Current Computer Availability*)

Hours:
Monday - Thursday 7:15 a.m. - 12:00 Midnight
Friday 7:15 a.m. - 6:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - 12:00 Midnight

For directions to these labs, see the Google Maps Location of Middleton.
 

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General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
    • The wireless network that provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
    • eduroam for LSU users requires authentication to be entered in the form of <PAWS ID>@lsu.edu and your PAWS password.
    • If you are having problems getting the logon box to display, you may need to Clear the Cached Credentials.
    • eduroam Wireless: LSU Overview
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.

Verify that you are entering the correct PAWS ID or EMAIL ADDRESS:

  • LSU Faculty, Staff, Students & Applicants:

Use your PAWS ID, OR

Use your lsu.edu e-mail address.  (Example: mtiger1@lsu.edu.)

  • communityLSU users:

Use the e-mail address and password that is registered.  This is set up when you want to log in on behalf of someone else.  More information can be found:  myProxy: LSU Overview.

(What is a communityLSU account?)


Forgot password:

(Note: If you are unable to verify all of the requested information, you will be required to present a picture ID at the Help Desk. Click here to find out why.)


If you are in need of further assistance:

Contact the Help Desk: helpdesk@lsu.edu | 225-578-DESK.


To Access Deferred Payment/Payroll Deduct:

1. Log into the myLSU Portal.

2. Select Registration Services | Deferred Payment/Payroll Deduct:

The additional services button.


3. A new window will open in your browser where you can select a campus and semester, after you click Deferred Payment/Payroll Deduct.

The view payment options button.
 

About Deferred Payment

The University offers a deferred payment plan as a payment option. Eligible students are allowed to defer up to one-half (1/2) of their current semester charges. Payment of one-half (1/2) of current semester charges



ITS is happy to announce the upgrade of LSU Moodle, arriving August 1, 2016. This upgrade will move the LSU Moodle from version 2.7 to version 3.1. Included in the upgrade will be many new and improved features along with an updated look and feel. Below are some frequently asked questions and answers that can help you as you prepare to transition to the new system.

Q: Where are my old courses?
A: All previously taught courses will be available on the Moodle 2 site through October 3, 2016. Backups of all previously taught courses will be available to restore to the Moodle 3 site through the end of the 2016 Fall term. Starting on October 4th, there will be a gradual removal of old live courses from Moodle 2 using the schedule outlined below:

image of the rentation policy

Note:

  •  
  • The content of all Moodle 2 courses has been backed up and archived for instructors to import into Moodle 3. To restore your course content into a Moodle 3 course, follow these instructions: https://grok.lsu.edu/Article.aspx?articleid=18477.
  • The Moodle 2 live site will be retired at the end of the 2016 Fall semester. At that time, instructors will not be able to access their previous courses on the Moodle 2 site. (http://moodle2.lsu.edu)
  • After the 2016 Fall semester, instructors will have access to archived files only for courses taught during the previous 3 major semesters (or approximately 18 months).
    • Examples:
      • In January 2017, instructors will be able to access archived course content from the Fall 2015 Semester and onward.
      • In August 2017, instructors will have access to archived course content from Spring 2016 and onward.
  • If you would like to save any content from courses that are older than 18 months, you have several options. The first option is to download and save the content to your own computer. The second option is to import the content into a Master Course in Moodle 3. For each course you teach, you can get a single Master Course created. Instructors can use a Master Course to create and store content for a course to be taught in a future semester. Students do not get enrolled in Master Courses. For instructions on how to request a Master Course, please visit GROK article 18456.
  • Backups of all Moodle 2 and Moodle 3 courses will be stored on the local LSU Moodle grade server. Please note, these local backups can only be restored to the grade server and will not be available for access in Moodle 3.
     

 


How to Reset a PAWS Password

Option 1 - Visit the ITS Help Desk with your LSU ID / Photo ID:

This is your ONLY option to reset your PAWS Password under the following conditions:

You have not set up a Password Reset Question (Find out how to Set up a Password Reset Question), OR

You have set up a Password Reset Question, but you cannot answer it correctly, and

You cannot remember your PAWS password.

If you need to come to the Help Desk with a photo ID,  more information and directions to Fred Frey can be found in the ITS Help Desk Overview

Live Chat with the LSU ITS Help Desk!
Chat Logo To chat with an Analyst, click here.

GROK: Documentation
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Wireless
Documentation

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E-mail
Documentation

 
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Moodle 3
Documentation

 
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Software & TigerWare
Documentation
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Networking
Documentation

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A-Z List of IT Services

Student Services: LSU Overview

Popular Services

GROK:  LSU's Online Knowledge Base.  Check here for documentation on software and technologies provided by LSU IT Services, along with many articles on other aspects of LSU.

TigerWare: Download plenty of free & discounted software. A valuable resource offered to current LSU students.

LSUMail: The e-mail system provided to students by the University.

Wireless: Connect to the Secure Wireless Network at LSU.
 

LSU Electronic Resources

        General:

  Discounts, Tech, and Software:

LSU Campus Resources

Student Information