General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.
       
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image of Office 365 ProPlus logo

General Information

Office 365 ProPlus is a new subscription plan for Office 365. It enables users or businesses to extend their Office productivity software (including Word, Powerpoint, Excel, and others) to allow installations to up to 5 different devices per user. The account is tied to the user, not to any one device, so it allows seamless interaction between working on home devices and on mobile devices. It also allows users to deactivate their software in the case that any one of their devices is compromised or if a person leaves the business.

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1. Middleton 141 - First floor

Middleton 141 main area

Hours:
Monday - Thursday: 24 hours
Friday Midnight - 8:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - Midnight

Visit lib.lsu.edu for more information about Middleton First Floor Hours.


2. Middleton 241 - Second floor 

Hours:
Monday - Thursday: 7:15 a.m. - Midnight
Friday 7:15 a.m. - 6:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - Midnight

For directions to these labs, see the Google Maps Location of Middleton.
 

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Please Note: Impending LSU Mail and myLSU Synchronization

Currently, the LSU community maintains both LSU Mail and myLSU credentials

  • LSU Mail is used to authenticate into Office 365 services like Outlook and Skype for Business.
  • myLSU credentials are used to authenticate into on-premises services like desktops, lab equipment, and myLSU. 

However, LSU ITS is synchronizing the two accounts so that users will only have to maintain one set of credentials - their myLSU credentials. Please read below for more information regarding the upcoming changes to myLSU and LSUMail:

  • Your department will adapt this change sometime between September and December of 2018
  • After your departmental synchronization you will be prompted to re-authenticate into services currently authenticated via LSU Mail credentials (e.g. Outlook, Skype for Business, Outlook on mobile phones, etc.)
  • Secondary accounts will also be impacted.
    • If the secondary account is used only to access a mailbox, note that the account will still take the myLSU credentials.
    • You may wish to prepare for this change by verifying you still have access to the secondary account's myLSU credentials

Am I Eligible for an LSUMail Mailbox?

If you have not yet started attending classes, then you are NOT eligible for an LSUMail account yet.

If you have started attending classes, then you are eligible and must follow the steps below to register your LSUMail mailbox and setup your password.

 

Requesting your LSUMail Mailbox

1. Open the myLSU Portal (my.lsu.edu) OR from the LSU Home Page, click myLSU at the top of the page.

LSU home page navigation bar


2. Click on Personal Preferences and select LSU Email.

LSU Email under Personal Preferences


3. On the next screen, click the "here" link under Request PAWS Mailbox.

Request PAWS Mailbox screen, with "here" highlighted as clickable link.


4. Wait at least 30 minutes before attempting to follow the steps below for registering your LSUMail password.

 

Registering Your Initial Password for LSUMail:         

1. Open the myLSU Portal (my.lsu.edu) OR from the LSU Home Page click myLSU at the top of the page.

LSU home page navigation bar with my LSU link at top left


2. Click email at the top left.

myLSU email button


3. If you have completed the steps at the top of this page for requesting your LSUMail Mailbox, you will see the LSUMail Central web page.

LSUMail Central page


NOTE: If you do not get the LSUMail Central web page, then you do not have an LSUMail account yet.  To request your LSUMail account, please follow the steps at the top of this page under Requesting your LSUMail Mailbox.

4. On the LSUMail Password Change screen, specify a New Password for LSUMail.  

5. Re-enter the New Password for verification.

  • The password must be between 10 and 16 characters in length and be composed of letters and numbers.  Special characters are encouraged.

6. Click Change Password.  This will process your password change.

myLSU change password screen


7. Wait at least two hours to make sure the changes have gone through before trying to use the New Password to log into your LSUMail Account at mail.lsu.edu.

  • NOTE:  Keep in mind that your LSUMail Password is independent of your PAWS Password and is not automatically synchronized with your PAWS Password.

 


image of Office 365 ProPlus logo

General Information

Office 365 ProPlus is a new subscription plan for Office 365. It enables users or businesses to extend their Office productivity software (including Word, Powerpoint, Excel, and others) to allow installations to up to 5 different devices per user. The account is tied to the user, not to any one device, so it allows seamless interaction between working on home devices and on mobile devices. It also allows users to deactivate their software in the case that any one of their devices is compromised or if a person leaves the business.


General Information:

This article shows you the step-by-step process of how to send a print job from your Mac laptop to one of the LSU Public Access computer lab print servers.

Anyone with a valid PAWS ID and a Tiger Card now has the ability to print out documents remotely from their laptop in any of the LSU Public Access computer labs. Once you connect to a printer and submit your print job, all you have to do is use your Tiger Card to release and pay for the job at the PHAROS pay-station located in the lab where your print job was submitted.

There are two wireless printing options for Mac users, using web release through MyPrintCenter using your web browser or by installing the Mac Printer Package through TigerWare.

You can also print wirelessly at LSU from your Windows Laptop, for more information review the following:  Wireless: Printing from a Laptop (Windows).

If you receive Errors or have trouble, see Printing Problems.


To Install JMP 14 on Windows

1. Log into TigerWare to download.

2. Click the green Download button located underneath the Downloads for Authorized Users heading.

JMP 14 download link

 

3. If prompted, select Save File and Yes to allow changes to be made to the computer.

4. Upon completion of the download, right click on the file and select Extract All.

Context menu with Extract All highlighted

 

5. Select a destination location for the unzipped files, then click Extract.

Select a Destination and Extract Files popup window

 

6. Navigate to the unzipped folder and select the sub-folder titled JMP.

Unzipped JMP Folder view

 

7. Continue double-clicking through the individual folders. The file path will begin with the destination location selected in step 5, followed by JMP > JMP_Pro > 14_0 > Windows.  

8. From this folder, right-click the setup application.

Setup Application selection

 

9. From the context menu, select Run as administrator.

Context menu with run as administrator selected

 

10. If prompted, select Yes to allow changes to be made to the computer, allowing the InstallShield Wizard to launch.

11. Close all unnecessary programs, and select Next.

InstallShield Wizard pop-up with next selected

 

12. Select the destination folder for file installation, click Next. The default location is: C:\Program Files\SAS\JMPPRO\14

13. Select the features you desire installed, click Next. For expanded information on these features, visit JMP's Website.

14. The InstallShield Wizard is now ready to begin installation. Select Install to begin the process.

15. Upon completion of installation, select Finish to end the process.

InstallShield Wizard pop-up with Finish selected

 

16. Prior to launching JMP Pro 14, you will be prompted to restart your computer. You can choose to do so immediately, or at another time. Regardless of your selection click Finish to complete the setup and close the InstallShield Wizard.

17. Your program is now installed and ready for activation. Instructions on how to activate JMP can be located here: JMP14: Activation (Windows).

 

Referenced from JMP Statistical Discovery.

 

 


** OWA Variation Notice **

OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implementation of OWA, and a user may see something different than what is shown in this article. For issues that may arise during the process of using this article, please contact the Help Desk for further assistance.


 

General Information

E-mail Clients, such as Thunderbird, Mac Mail, Evolution, Outlook, etc. can be setup to use POP or IMAP.  These are  alternate 

Live Chat with the LSU ITS Help Desk!
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Student Services: LSU Overview

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GROK:  LSU's Online Knowledge Base.  Check here for documentation on software and technologies provided by LSU IT Services, along with many articles on other aspects of LSU.

TigerWare: Download plenty of free & discounted software. A valuable resource offered to current LSU students.

LSUMail: The e-mail system provided to students by the University.

Wireless: Connect to the Secure Wireless Network at LSU.
 

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