Important Announcement regarding Zoom - New changes starting Thursday, March 24, 2022
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Each user’s Zoom configuration will be updated to only record a single view.
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For faculty and staff, all recorded content older than a year will be deleted from the Zoom Cloud Recording storage. Going forward, all recorded content will be kept for a year and then deleted. Faculty and staff can delete recorded content sooner via the Zoom web portal.
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Students will no longer be able to utilize Zoom Cloud Recording storage.
General Information
Zoom is the new web conferencing tool at LSU. Your personal Zoom account can be used for web conferences for up to 300 people. Zoom can be integrated with your Office 365 account allowing you to schedule web meetings from your Outlook calendar. Zoom also has a Moodle integration and can be used from your Moodle course.
To join a test meeting and check your device settings ahead of time, please use this link: https://zoom.us/test
NOTE: LSU’s current Zoom environment is not HIPAA compliant and should not be utilized for any purposes related to telehealth or for meetings that could potentially contain health related information. Additionally, Zoom should not be utilized for any purposes related to PCI, i.e. card payment processing. It is the recommendation of LSU ITS that Microsoft Teams meetings be utilized for any purposes that contain information governed by HIPAA. For more information, see: Microsoft Teams.
Eligibility & Access
myLSU User Accounts for LSU A&M Faculty, Staff, and Students are licensed for Zoom and can access via: https://lsu.zoom.us
- NOTE: AgCenter and Pennington do not have access to Zoom, and instead should contact their local Service Desk for products available to them.
Please see the following resources for getting started with Zoom:
Zoom Recordings
Faculty and Staff can record to local devices or Zoom cloud.
- NOTE: All recorded content older than a year will be deleted from the Zoom Cloud Recording storage. Going forward, all recorded content will be kept for a year and then deleted. Faculty and staff can delete recorded content sooner via the Zoom web portal.
Students can ONLY record to local devices and transcription is NOT available.
- Students can utilize Microsoft Teams for recordings and transcription. Please see the articles below for more information.
Zoom Security & Authentication
Please note that all Zoom meetings need to be restricted to only those users who have authenticated with their MyLSU credentials. This can be done in your Personal Meeting Room settings.
If you'd like more information on ensuring MyLSU authentication is enabled, please see the following article - Zoom: Configuring Your Room to Require MyLSU Authentication.
Zoom at LSU Resources
For more information about Zoom at LSU, please view these articles:
LSU Zoom Quick Start Guide
Security Best Practices & ZoomBomb Prevention
Zoom Desktop Client
Office 365 Zoom Plugin
How to Transfer Zoom Recordings into Panopto
Adding Zoom to a Moodle Course
How to Delete Zoom Recordings
How to Schedule a Large Capacity Zoom Meeting or Webinar (in Outlook)
Viewing Transcript Files as Text
LSU Zoom: Troubleshooting & FAQ
Additional Zoom Resources
Please note that Zoom's own documentation is some of the best organized and cogently explained information available. In most cases a quick search on your personal favorite search engine for "Zoom" and any feature you'd like to know more about will return Zoom's support page on your desired feature or function.
The links added below are about a number of features we frequently receive questions about.
Zoom Support - Scheduling Meetings
Zoom Support - Recording Meetings
Zoom Support - Roles in a meeting ("co-host" vs "alternative host", etc)
Zoom Support - Screen Sharing
Zoom Support - Polling in Meetings
Zoom Support - Managing Breakout Rooms
Zoom Support - Finding and viewing local recordings
Zoom Support - How to View or Change the Default file location for local recordings
Zoom Support - Deleting local or cloud recordings
Zoom Support - Adjusting your video layout during a virtual meeting - the Speaker View vs. the Gallery View
Zoom Support - Recording layouts and playback
Zoom Support - Changing basic and advanced cloud recording settings (speaker, gallery, and shared screen recording view settings)
Support Resources
If you have any questions and/or would like assistance with the processes and options listed in this article please contact the ITS Service Desk at servicedesk@lsu.edu or by calling (225) 578-3375.