General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
    • The wireless network that provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
    • First Time User? Visit this article: Internet Quick Guide
    • eduroam for LSU users requires authentication to be entered in the form of <PAWS ID>@lsu.edu and your PAWS password.
    • Account lockout policy: After the third failed sign-in attempt, the system enables the policy. The user will be temporarily locked out of the account for 15 minutes. Once the time passes, the system resets, and the user can regain access to the system by signing in. 
    • If you are having problems getting the logon box to display, you may need to clear the cached credentials
    • eduroam Wireless: LSU Overview
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.
       
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image of Office 365 ProPlus logo

General Information

Office 365 ProPlus is a new subscription plan for Office 365. It enables users or businesses to extend their Office productivity software (including Word, Powerpoint, Excel, and others) to allow installations to up to 5 different devices per user. The account is tied to the user, not to any one device, so it allows seamless interaction between working on home devices and on mobile devices. It also allows users to deactivate their software in the case that any one of their devices is compromised or if a person leaves the business.

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1. Middleton 141 - First floor

Middleton 141 main area

Hours:
Monday - Thursday: 24 hours
Friday Midnight - 8:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - Midnight

Visit lib.lsu.edu for more information about Middleton First Floor Hours.


2. Middleton 241 - Second floor 

Hours:
Monday - Thursday: 7:15 a.m. - Midnight
Friday 7:15 a.m. - 6:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - Midnight

For directions to these labs, see the Google Maps Location of Middleton.
 

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Verify that you are entering the correct PAWS ID or EMAIL ADDRESS:

  • LSU Faculty, Staff, Students & Applicants:

Use your PAWS ID, OR

Use your lsu.edu e-mail address.  (Example: mtiger1@lsu.edu.)

  • communityLSU users:

Use the e-mail address and password that is registered.  This is set up when you want to log in on behalf of someone else.  More information can be found:  myProxy: LSU Overview.

(What is a communityLSU account?)


Forgot password:

(Note: If you are unable to verify all of the requested information, you will be required to present a picture ID at the Help Desk. Click here to find out why.)


If you are in need of further assistance:

Contact the Help Desk: helpdesk@lsu.edu | 225-578-DESK.


image of Office 365 ProPlus logo

General Information

Office 365 ProPlus is a new subscription plan for Office 365. It enables users or businesses to extend their Office productivity software (including Word, Powerpoint, Excel, and others) to allow installations to up to 5 different devices per user. The account is tied to the user, not to any one device, so it allows seamless interaction between working on home devices and on mobile devices. It also allows users to deactivate their software in the case that any one of their devices is compromised or if a person leaves the business.


General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
    • The wireless network that provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
    • First Time User? Visit this article: Internet Quick Guide
    • eduroam for LSU users requires authentication to be entered in the form of <PAWS ID>@lsu.edu and your PAWS password.
    • Account lockout policy: After the third failed sign-in attempt, the system enables the policy. The user will be temporarily locked out of the account for 15 minutes. Once the time passes, the system resets, and the user can regain access to the system by signing in. 
    • If you are having problems getting the logon box to display, you may need to clear the cached credentials
    • eduroam Wireless: LSU Overview
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.
       

General Information

LSU provides its faculty, staff, and students with an LSU E-mail Account named LSUMail.  It is powered by the Microsoft Office 365 cloud service and the web interface has been customized for LSU.  Your e-mail address will be: [Your PAWS ID] @lsu.edu.  LSUMail / Office 365 is also known by the following names:  OWA, Exchange Online, Outlook, and Outlook Web App
 

Related Information

E-mail: LSU Overview

LSUMail POP & IMAP Settings

Log into LSUMail through Outlook Web Access (OWA)

  • When using mail.lsu.edu, you need to include the @lsu.edu at the end of your PAWS ID.  ex. mtiger1@lsu.edu.

Office365 ProPlus: LSU Overview  - Free Microsoft Office product with your LSUMail account

Setting Up LSUMail on your Mobile Device


LSU is implementing Conditional Access for Office 365. This change will impact Office365 users accessing their email from clients that do not support Modern Authentication. Office 2010 and 2013 do not support modern authentication. Please see below for information on updating your email client to avoid disruption of services.

If you use Office 2010 or 2013, or you have Office pre-installed on your new computer, you must uninstall Office first before following the steps below. To uninstall, please see this article: https://grok.lsu.edu/edit/article.aspx?articleid=18792

Please note: new students, regardless of status, cannot use Office software until their first day of class. Faculty and staff are eligible to use Office on their first day of employment.

To Install Office365 Pro Plus on Windows:

1. Sign in to Office365 using your LSUMail account (e.g. mtigers1@lsu.edu).

Office365 Sign-in screen


2. Office365 will then redirect to Outlook. In the top left corner, click on the Office 365 button. 

  • NOTE: If you do not see the Office 365 link at the top left, please visit office.com and login with your LSUMail credentials. Then, continue to step 3.

the Office 365 button


3. Click the Install Office apps button at the top right. If it's your first install select Office 2016.

Install Office apps button
 

If you have installed Office on a different computer, select Other Install Options. Selecting Other Install Options will take you to device settings where you can install Office365 ProPlus and see how many more installations remain for additional devices.

Other Installs located in the drop down menu at the right

Installation details, version, and total installs left


4. When prompted, select "Yes" and hit Next at the bottom right.

office 365 installation


5. Select a background and click Next.

Office Backgrounds


6. Select Next again and the installation will complete after several minutes.

7. Once installation has completed, restart the computer.
 

 

Referenced from: Office365 

 

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Student Services: LSU Overview

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GROK:  LSU's Online Knowledge Base.  Check here for documentation on software and technologies provided by LSU IT Services, along with many articles on other aspects of LSU.

TigerWare: Download plenty of free & discounted software. A valuable resource offered to current LSU students.

LSUMail: The e-mail system provided to students by the University.

Wireless: Connect to the Secure Wireless Network at LSU.
 

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