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NOTE : You cannot use any Office software until your first day of class , regardless of status, if you are a new student. To Install Office365 ProPlus on a Mac: 1. Sign in...
Article Id: 17771
Category: Office365 & LSUMail

LSU is implementing Conditional Access for Office 365. This change will impact Office365 users accessing their email from clients that do not support Modern Authentication . Office 2010 and 2013 do not support modern authentication. Please see below for...
Article Id: 17761
Category: Office365 & LSUMail

Faculty/Staff Technology Moodle - New SNAP Theme See a list of all SNAP articles . These will help with most Moodle SNAP issues. Faculty 360 See the Faculty 360: LSU Overview .
Article Id: 19953
Category: Box & Software

The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to...
Article Id: 20386
Category: TeamDynamix

In the ITS Customer Self-Service Portal, you are able to view your tickets, check the status of your open requests, provide updates to your tickets, and even reopen tickets as needed. The Portal can be accessed at itservice.lsu.edu .
Article Id: 20387
Category: TeamDynamix

The ITS Customer Self-Service Portal through TeamDynamix provides a single access point for the LSU community to interact with ITS, request services, or report an IT issue. The Self-Service Portal replaces numerous manual processes and applications...
Article Id: 20390
Category: TeamDynamix

Accessing the Cherwell Client Portal Customers can access the client portal online at https://itsm.lsu.edu/CherwellPortal/IT . Customers may use their myLSU ID to login and create, edit, and view their Service Desk tickets. Customers who do not have a myLSU...
Article Id: 19897
Category: Cherwell

General Information Departmental printers can be defined as LSU mainframe printers for distributed printing of mainframe reports. Mainframe batch jobs and online transactions often generate report outputs that can be routed to the destination of choice for a mainframe user. This service provides the work to generate a mainframe definition that...
Article Id: 17039
Category: Mainframe

PCOMM Configuration Note: Please click here to download PCOMM - https://tigerware.lsu.edu/Software/256/IBM-PComm# Note: The Keyboard will need to be mapped in order for both of the...
Article Id: 19620
Category: Mainframe

There are different options to set up a printer, depending on whether you live in a Residential Hall, or just on campus. How to Setup a Network Printer on Campus 1. If the port for the printer has not been activated yet New Service...
Article Id: 15509
Category: Mainframe