LSUMail: Set Up Device | iPhone


General Overview

This article explains how to set up an iPhone to use the ActiveSync protocol for accessing the LSUMail e-mail system.

-- ActiveSync allows your phone to synchronize messages, contacts and calendar entries with your mail server.  The mail app may not actually mention ActiveSync but will instead refer to it as Corporate, Exchange or Outlook e-mail.

Configuration Steps

1. Remove any existing Exchange e-mail from your phone, if applicable.

      *** IMPORTANT NOTE ***

  • If your phone currently has an e-mail app that is accessing the old LSU Exchange e-mail system, you must remove the account before proceeding to Step 2. Otherwise, you will end up with duplicate e-mails, duplicate contacts & duplicate calendar entries.

2. Tap the "Settings" App on your home screen.

iPhone homescreen with the Setting app boxed in red.

3. Tap "Mail, Contacts, Calendars".

settings menu with the Accounts and passwords option boxed in red.

4. Select "Add Account". 

add accont option boxed in red.

5. Tap "Exchange".

add account page

6. Fill in the following information:

  • Domain:  Optional. (Leave Blank)

  • Username:  Enter your LSU E-mail Address. (

  • Password:  Enter your LSUMail password. (This is NOT Your PAWS password)

  • Description:  Enter a Brief Description of this Account. (LSUMail)

Important Note:  Your Username MUST be the same as your LSUMail E-mail Address

The exchange setup login page.

7.  If your iPhone supports automatic configuration, it will find the your LSUMail server name and fill it in.

8. Tap Next.

The detailed mail credential form.

9.  Select the items you wish to be synced on to your iPhone, tap Save.

Page where you select which items you want to be synced onto your phone from your mail account, with the Save option boxed in red.

10. You have successfully set up your LSUMail E-mail Account on your iPhone.

LSUMail Server Settings

Incoming Mail Server (IMAP):      Port:  993
Encryption Method:  SSL

Outgoing Mail Server (SMTP):      Port:  587
Encryption Method:  TLS

Generate Server Settings (OWA):

Find POP, IMAP & SMTP Settings for LSUMail

12/5/2017 1:37:27 PM