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In the ITS Customer Self-Service Portal, you are able to view your tickets, check the status of your open requests, provide updates to your tickets, and even reopen tickets as needed. The Portal can be accessed at itservice.lsu.edu . To View and Update your open tickets: Log into the Self-Service Portal with your myLSU credentials by clicking on Sign In in the upper right...
Article Id: 20387

The ALEKS external tool allows instructors to connect their Moodle course to the ALEKS platform, providing students access to the ALEKS personalized learning path in Math, Chemistry, Statistics, or Accounting. Once linked, students can access assignments directly from within Moodle, and their grades will sync back automatically. A note about support: Because the external tool...
Article Id: 20649

On Windows 11, some users get the message “Can’t connect to this network” immediately after entering in their credentials and click Connect on eduroam. Furthermore, the icon for the eduroam wireless network looks like this: o To Resolve "Can't Connect to This Network" Error: Go to Settings (not Control Panel), choose Network & Internet , then select ...
Article Id: 20699

Print an LSUMail E-mail in OWA 1. Open a Web Browser . View ITS Web Browser Recommendations 2. Login to LSUMail through OWA. ( mail.lsu.edu ) 3. Click the e-mail message that you wish to print to open it. The e-mail will open in the right-hand panel. You can also double-click the message to open it in a new window. 4. Click the...
Article Id: 16503

To Connect to the VPN Using the AnyConnect Client on a Mac: 1. After you Install AnyConnect , open the Cisco AnyConnect Client. Do this by double-clicking on the AnyConnect icon , located on the top, right-hand of your screen. Alternatively, the Cisco AnyConnect Client can be opened by searching for it in the spotlight search and clicking on the AnyConnect icon. 2.
Article Id: 16159

The following is a guide to accessing the LSU E-mail directory through non-Exchange programs such as Mozilla Thunderbird. To Link to the LSU Address Book through the LDAP Server: 1. Open Thunderbird . 2. Select Tools from the taskbar at the top of the screen, and then scroll down to Options . 3. Select the Composition & Addressing tab. 4.
Article Id: 4889

LSU Organizational Chart (Chart Last Updated: November 2021) LSU System Campus Listing: LSU Agricultural Center Pennington Biomedical Research Center LSU Paul M. Herbert Law Center LSU Shreveport LSU at Eunice LSU Alexandria LSU Health Sciences Center in New Orleans LSU Health...
Article Id: 11212

When using Moodle Mail, users have the option to send their emails at a future time or date. To View Your Queued Messages in Moodle Mail: Login to Moodle and select your course. Navigate to your Moodle Mail block, and select View Schedules . Note : if you do not see the Moodle Mail block, you may need to Turn This Block On . You will...
Article Id: 20289

When course content is provided in a Moodle book resource, students may want to print the material for offline reading or studying. Students can print the entire book, and instructors and administrators can print either individual chapters and subchapters or the entire book. To Print from a Book Resource, Instructor and Administrator View: While in the book, click on the...
Article Id: 20311

The journal activity in Moodle gives students a private space to respond to a prompt—the work students submit is visible only to the instructor. Instructors can either limit the availability of a journal entry or leave it open so that the student can add to it indefinitely. While it is open, students can continuously edit or add to their entry, and instructors can continuously update the grade....
Article Id: 20285

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