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All LSU A&M faculty and staff can request a new project using LSU’s software New Project Request process. This process will require the requestor to only complete one web-based form available from the ITS Customer Self-Service Portal that will cover the information needed for Data Steward, Security and IT review and approvals. The customer will be aided by an ITS PMO Account Representative...
Article Id: 20459

All LSU A&M faculty and staff can request a new project using LSU’s software New Project Request process. This process will require the requester to only complete one web-based form available from the ITS Customer Self-Service Portal that will cover the information needed for Data Steward, Security, and IT review and approvals. The customer will be aided by an ITS PMO Account Representative...
Article Id: 20461


Managing your Multi-Factor Authentication (MFA) Enrollment Remember: You can manage your MFA enrollment anytime through the MFA Setup portal...
Article Id: 19929

There are different options to set up a printer, depending on whether you live in a Residential Hall, or just on campus. How to Setup a Network Printer on Campus 1. If the port for the printer has not been activated yet New Service Request . This will require a Budget Code; however, the Service is Free. Detailed instructions on how to put in a new service request.
Article Id: 15509

LSU is implementing Conditional Access for Office 365. This change will impact Office365 users accessing their email from clients that do not support Modern Authentication . Office 2010 and 2013 do not support modern authentication. Please see below for information on updating your email client to avoid disruption of services. If you use Office 2010 or 2013 , or you have Office ...
Article Id: 17761

General Information This information is for the LSU Office Phones for the Baton Rouge Campus. Eligibility & Order Procedures Available To: LSU Faculty & Staff with an LSU Office Phone. Request Service: Submit the relevant request through the ITS Phone Service Catalog Authorization: Have a University Budget Code Delivery Time: Within 2...
Article Id: 16555

NOTE : You cannot use any Office software until your first day of class , regardless of status, if you are a new student. To Install Office365 ProPlus on a Mac: 1. Sign in to Office365 using your LSUMail account (e.g. mtigers1@lsu.edu) . Please note, if you are off-campus, you may be required to follow additional steps to prove your identity. If you need assistance or...
Article Id: 17771

The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public. However, to request a service or report an issue you must first sign in to the portal. To Request a...
Article Id: 20386

In the ITS Customer Self-Service Portal, you are able to view your tickets, check the status of your open requests, provide updates to your tickets, and even reopen tickets as needed. The Portal can be accessed at itservice.lsu.edu . To View and Update your open tickets: Log into the Self-Service Portal with your myLSU credentials by clicking on Sign In in the upper right...
Article Id: 20387

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