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Import USERTrust Intermediate Certificate: This article is intended for Windows 10 and Windows Server 2012 and up. There may be slight graphical or interface differences between different versions of Windows 10 or Windows Server, but the steps should remain mostly the same. USERTrust is an entity that signs LSU's SSL certificates on the behalf of Sectigo. Therefore, USERTrust is...
Article Id: 16563

This article is intended for Windows 10 and Windows Server 2012 and up. There may be slight graphical or interface differences between different versions of Windows 10 or Windows Server, but the steps should remain mostly the same. Import CA Certificate The root Certificate Authority(CA) for LSU is Comodo , and it is identified by the Issuer, AAA Certificate Services . This...
Article Id: 16562

General Information In an effort to enhance security, we recommend the following options for all students living Residential Halls, Student Apartments, or who use personal laptops that use Microsoft Windows in order to better secure their PCs: Make sure Windows Firewall is Enabled NOTE: Every virus is different and there are no tools that can fix every problem. ...
Article Id: 14091

Article Id: 20614

E-mail: Obtain the E-mail Headers Email headers contain important diagnostic information about the route an email message takes and the results of different security and authenticity checks. When reporting a message through the Report Phishing option in Outlook , the message and all of its header information are provided to the LSU IT Security and Policy (ITSP) team for evaluation.
Article Id: 14922

Security of Data Policy Statement In accordance with PS-124 Data Management , it is essential that confidential and/or private data be protected. It is very important to understand that confidential and/or private data could exist on your computer hard drive. When there is a loss of data through a security breach, a social engineering attack, or a hardware failure, there is a...
Article Id: 8037

General Information Disclaimer: BEFORE USING ANY Encryption Programs, please contact your Local TSP (Technology Support Professional) or IT Administrator / Contact. If you are required to or you do store sensitive information on an electronic device, you should protect yourself and the University by encrypting the data. You are able to ENCRYPT the Data ONLY WHEN...
Article Id: 6983

Keep Web Browsers Up-to-Date Most Web Browser Updates address Security Vulnerabilities and Critical Issues that NEED to be resolved. It is VERY IMPORTANT that these are kept up-to-date. These instructions will show How to keep your Web Browser updated . 1. Open the Google Chrome web browser. 2. Click the ellipses menu icon, located in the top right...
Article Id: 16342

Linux IAAS SLA Introduction This document is to establish the Service Level Agreement for LSU’s Linux-based IAAS (Infrastructure as a Service). Service Availability ITS does not currently guarantee a service availability target but strives to maintain 99.9% availability, excluding pre-established monthly maintenance windows and down time caused by...
Article Id: 17667

This article goes through the steps of implementating a renewed TLS (SSL) certificate for Microsoft Internet Information Services (IIS) version 7 and above. 1. Download the renewed certificate from https://pki.its.lsu.edu and move it to the target server. Download the Certificate Only option. 2. Double click on the downloaded certificate file. Go to the Details tab and click...
Article Id: 18039

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