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General Information Before proceeding, make sure you have the latest Service Packs and Windows updates installed. Also make sure your wireless adapter has the latest drivers installed. If your computer has a built-in wireless adapter, download the latest drivers from the computer manufacturer's website. If you have an external wireless adapter, download the latest drivers from the adapter...
Article Id: 20553


Faculty/Staff Technology Moodle - New SNAP Theme See a list of all SNAP articles . These will help with most Moodle SNAP issues. Faculty 360 See the Faculty 360: LSU Overview .
Article Id: 19953


General Information Before proceeding, make sure you have the latest Service Packs and Windows updates installed. Also make sure your wireless adapter has the latest drivers installed. If your computer has a built-in wireless adapter, download the latest drivers from the computer manufacturer's website. If you have an external wireless adapter, download the latest drivers from the adapter...
Article Id: 17953

New Listservs can be created in the LSU Listserv system upon request. To do so, please see the information below. To Request A New Listserv list: Please contact the Service Desk with the following information. 1. A Name for the list. The name may not include any spaces or special characters other than hyphens (-) and underscores (_). Examples: ITSLAB-L,...
Article Id: 17685

The following is a list of classrooms that should be routed to Multimedia Classroom Support. Any calls coming from these classrooms will be considered urgent, and Multimedia Support should be contacted immediately at 225-578-7622. For the Patrick F Taylor rooms on this list please contact the TSP for the College of Engineering. For Business Complex Building (BEC) users, contact...
Article Id: 16264

Follow the step-by-step instructions below to quit a session: Quitting a Session : 1. Click on located on your taskbar. 2. Select Quit Session . Closing Beam Your Screen: NOTE: Although you are NOT in a session, Beam Your Screen will still continue to run. Now will have access to your computer once you quit the session. 1. Click on the located on your...
Article Id: 14892

To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

PLEASE NOTE: The LSU VPN may be required to install SPSS when you are off campus . For more information about VPN, please see the VPN / Virtual Private Network: LSU Overview . These instructions are written for LSU Faculty & Staff who have purchased SPSS through ITS. Upon creation of the Internal Transaction and submission of the SPSS Request, you will receive an Authorization...
Article Id: 19671

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