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The Expiring Queue contains many articles which have not been reviewed in nearly a year; they will soon Expire and need to be reviewed before this happens. After an article's annual expiration date has passed, it will enter the Expired Articles Queue to be updated. To Access the Expiring Queue: 1. Click Expiring Articles in the Work Queues box. NOTE: The number in...
Article Id: 16656

In some cases, survey reports may not provide the results directly on the website due to issues with the data. This article provides additional information on what happens in these cases and what can be done to access the data. To Troubleshoot Survey Reports Not Appearing: This issue may happen for a few different reasons, so the right option to resolve it can be one of few...
Article Id: 20541

Splicing/Remixing with Panopto: To Add/Splice Sessions follow these steps and continue with one of the three options afterwards. NOTE: Editing videos is not supported in Chrome or Edge. Please use Internet Explorer, Safari, or Firefox to edit videos. 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2.
Article Id: 17458

How to Copy Panopto Sessions to Different Folders: 1. Go to the Panopto home page, either by accessing Course settings in the Panopto block in Moodle or you can navigate to lsu.hosted.panopto.com and sign in. 2. From the Panopto home page, expand the Browse tab and select the folder containing your session. 3. Select the session you wish to copy by...
Article Id: 19663

To Install Bomgar: 1. Go to ithelp.lsu.edu/login . 2. Enter your MyLSU credentials. If you do not have access to the site, contact your BeyondTrust administrator. 3. Click “ Download BeyondTrust Representative Console ” to download the installation file. You will need to select your OS on the Choose Platform option above it if you are not using Windows.
Article Id: 19706

Zoom Desktop Client Download Zoom Desktop Client allows users to participate, schedule, and start Zoom meetings from a Windows or Mac Desktop. If you are also using the Zoom Office 365 plugin, you must be logged into the desktop client first in order for a Zoom meeting from Office 365 to connect to the LSU Zoom account. Downloads: Zoom Desktop Client Download ...
Article Id: 19941

Zoom Plugin - Office 365 and Outlook The Office 365 Zoom Plugin allows users to schedule Zoom meetings directly from Outlook. Important! Before installing the Office 365 Zoom Plugin, make sure you have installed the Zoom desktop client first. If you don't do this first, you will have trouble authenticating to the LSU Zoom account when creating meeting through Office 365....
Article Id: 19942


How Do I Update my GROK Articles? 1. Open GROK (grok.lsu.edu). 2. Click the login link on the top-right of the screen. 3. Click on the Edit link which only appears after you log in. 4. Under Reports , click My Articles . 5. Click Filter By Content Unit . You will only see the Content Units that you have access to. You...
Article Id: 15863

Requesting Software Installments: To make software requests for the LSU Public Access Labs, you must fill out a request form. Click here for the Request Form OR follow the instructions below to open it through the myLSU Portal. 1. Log into the myLSU Portal . 2. Select Instructional Support | Classroom Software Install Requests . 3. Fill...
Article Id: 16308

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