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What is TigerWare? TigerWare is an advanced, award-winning web-based online software distribution that provides LSU with a key IT infrastructure advantage – a centralized "warehouse" for distribution of licensed software and a ‘clearinghouse’ of information about access to the software. TigerWare can be accessed on the web at: http://tigerware.lsu.edu . Who has access to...
Article Id: 7010

These are the free services that ITS Desktop Support provides: Mainframe: Installation, configuration, troubleshooting of clients Hummingbird IBM Personal Communications Host on Demand - no longer supported Mainframe Printer Support Configure IBM Personal Communications for an existing local mainframe printer Determination of...
Article Id: 10495

General Information The LSU ITS Computer Labs ( Public Access Labs ) are committed to providing the LSU Community with access to current and readily available computers, printers, and scanners. There are two labs in two different locations On-Campus. These labs run over 350 Windows & Mac Computers. All computers have Internet access, Email capabilities, and a variety of...
Article Id: 15877

Follow the step-by-step instructions below to quit a session: Quitting a Session : 1. Click on located on your taskbar. 2. Select Quit Session . Closing Beam Your Screen: NOTE: Although you are NOT in a session, Beam Your Screen will still continue to run. Now will have access to your computer once you quit the session. 1. Click on the located on your...
Article Id: 14892

This page lists requirements and suggestions for LSU Online students to enjoy full functionality of their courses. If students have questions about specific requirements for a course, they should consult the university catalog or the course instructor. If you have questions about any item not listed below, contact servicedesk@lsu.edu . In addition to the list below, check the technical...
Article Id: 16820

Important Note: These instructions are for a PC to connect to an on-campus PC ONLY. If a user is needing to connect their PC to another on-campus Mac, there are no known solutions at this time; please contact your departmental IT person for further resources or devices that may be available. Part 1 In order to remotely connect to your campus computer from home, you must first...
Article Id: 20103


Preface University Networking & Infrastructure (UNI) offers a service to provide IP reconciliation reports of reclaimable or mismatched IP addresses from the BlueCat Address Manager (BAM). Technology Service Professionals will have the ability to request reports so that they may be able to better manage and clean up IP address space on campus. Eligibility & Order...
Article Id: 19670

Why can't normal methods be used to erase an SSD? Solid State Drives (SSDs), and other flash-based media like portable USB drives, store data as electric charges. Traditional storage media like mechanical hard drives or tape based storage have storage physically writen to magnetic media, and therefore can be erased using tools like degaussers, which use powerful magnets to wipe the disks....
Article Id: 20019

Notes: To avoid potential account problems, please access your OneDrive for Business account via a web browser prior to using a OneDrive Desktop Sync application (or an application that syncs with OneDrive for Business). The OneDrive Desktop Sync application is automatically downloaded in Windows 8 and 10 devices. The OneDrive Desktop Sync application is included in...
Article Id: 17747

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