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In the ITS Customer Self-Service Portal, you are able to view your tickets, check the status of your open requests, provide updates to your tickets, and even reopen tickets as needed. The Portal can be accessed at itservice.lsu.edu . To View and Update your open tickets: Log into the Self-Service Portal with your myLSU credentials by clicking on Sign In in the upper right...
Article Id: 20387

Guest Accounts for Wireless Connectivity An LSU NetGuest account is required to provide guests on LSU campus with internet access via Guest Wireless. The NetGuest account does not provide access to any other campus resource. Any full-time member of the LSU Faculty or Staff may request a NetGuest Account in order for a campus visitor to be able to access the LSU guest wireless network...
Article Id: 5979

NOTE : You cannot use any Office software until your first day of class , regardless of status, if you are a new student. NOTE: Using a Chromebook? You can install Office mobile apps for Android on your Chromebook if you have the Google Play Store or use Office Online if you have the Google Web Store. The following instructions will not work for Chromebook. Install...
Article Id: 18035

Faculty/Staff Technology Moodle - New SNAP Theme See a list of all SNAP articles . These will help with most Moodle SNAP issues. Faculty 360 See the Faculty 360: LSU Overview .
Article Id: 19953

Launch VLab and Open a Virtual Desktop Follow these steps to start a VLab session on a Windows computer. This can only be done after installing the Installing the VMware Client for Windows . NOTE: If you are having issues or errors logging onto a Desktop, such as "A user has requested a type of logon that has not been granted", please see here: Step 6 1. Select...
Article Id: 16078

General Information Departmental printers can be defined as LSU mainframe printers for distributed printing of mainframe reports. Mainframe batch jobs and online transactions often generate report outputs that can be routed to the destination of choice for a mainframe user. This service provides the work to generate a mainframe definition that points to an existing departmental network...
Article Id: 17039

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