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If the product key used to activate Windows 10 Enterprise has been changed it will no longer activate against LSU's activation server. To reset the product key back to its original key follow the instructions below. 7. Type in “cd \windows\system32” and hit the enter/return key if the command is not already shown within Command Prompt. 8. Directly after...
Article Id: 17867


ProctorU Record+ is a proctoring service integrated in Moodle that allows instructors and students to use ProctorU without leaving the Moodle site. Because the proctoring session occurs within Moodle, there is no live proctor. Identity verification and exam setup are fully automated, and each session is recorded and later reviewed by a professional proctor. This proctoring...
Article Id: 20432

General Information LSU's Academic Technology Services (ATS) recommends using the following steps for backing up your video and media files. These steps should be done on a regular basis to ensure your personal directory of files are kept up to date. Panopto LSU ITS currently has a retention policy for its lecture capture system Panopto. Recordings of ITS sponsored events,...
Article Id: 18043

General Information A Domain Name Server contains information that is part of the Domain Name Service (DNS) distributed database, which makes computer names available to client programs querying for name resolution on the Internet. Domain Name Servers are computers that run a program called BIND (Berkeley Internet Name Domain) which relates decimal internet addresses to names which...
Article Id: 5085

Campus Directory Services Telephone operator service for any individual needing general campus information and campus telephone numbers. Service Name Campus Directory Services. Aliases Directory, Campus Information, Operator. Description Automated telephone menu service for any individual needing general campus information and LSU telephone numbers. ...
Article Id: 11956

General Information This articles explains how to set up LSU Faculty & Staff LSUMail Account in Outlook 2016 on a Mac. Before you will be able to complete the LSUMail configuration, Outlook 2016 MUST have Service Pack 1 installed. See the link below for more information on how to acquire Office: Office 2016: LSU Overview Set up LSUMail in Outlook 2016...
Article Id: 15948

General Information On May 17th 2014, ITS officially RETIRED the secure wireless network " lsusecure, " making " eduroam " the ONLY secure wireless option at LSU. For many years, ITS has made eduroam available to make it possible for visitors from participating universities to use their "home" authentication to log into the LSU secure wireless network. This eliminates the...
Article Id: 17388


Calendar Sharing Problem When trying to share your LSUMail Calendar you get an error message about "permissions". Option 1: Possible Reason & Solution Reason 1: The person you are trying to share with is incorrectly specified. Check to make sure that the e-mail address of that person is of the format PAWS_ID@lsu.edu (ex. mtiger2@lsu.edu ) and NOT some...
Article Id: 16072

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