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Moodle allows all teaching roles (including TAs) except the Non-Editing Instructor to back up Moodle courses. The process saves a backup file of the current state of a course according to settings selected during the process. When the process is complete, the backup file is available through Simple Restore and can be downloaded and saved to a computer or cloud storage. The backup file type...
Article Id: 20165

General Information Another point to remember when troubleshooting, is that any user that is already physically connected to the LSU network cannot access the LSU VPN. The point of the LSU VPN is to provide security for off campus connections into the LSU. If you are already on campus, then there is no need to use the VPN. However, LSU users are able to establish a VPN connection...
Article Id: 10794

General Information The ITS Service Desk (previously "Help Desk") is the primary customer interface for information, access, and assistance related to technology services provided by our university. ITS Service Desk is committed to offering an exceptional support experience for the campus community and is ready to assist faculty, staff, and students with any information technology...
Article Id: 11294

General Information The LSU Hill Memorial Library houses the LSU Libraries Special Collections. View the Hill Special Collections Hill Memorial Visitor Information . Resources Available Special Collections comprises more than 200,000 volumes of published works, 10 million manuscript items, 200,000 historic photographs, 16,000 reels of newspaper microfilm, hundreds of...
Article Id: 11296

General Information According to Microsoft , the "Dynamic Host Configuration Protocol (DHCP) automates the assignment of IP addresses, subnet masks, cleared for copywritdefault gateway, and other IP parameters". This allows the administrators of a large network, such as LSU, to quickly and centrally make changes to the IP network. With an impending network redesign in store, the...
Article Id: 19937

How to Share Folders on OneDrive: 1. Log into Outlook using your myLSU credentials. 2. Click on the app launcher on the top left hand corner of Outlook. Then click on OneDrive . 3. Click on the Files tab on the left hand side. Then click on the Upload button at the top tool bar and choose Folder . 4. Locate and choose the file you...
Article Id: 20018

Faculty/Staff Technology Moodle - New SNAP Theme See a list of all SNAP articles . These will help with most Moodle SNAP issues. Faculty 360 See the Faculty 360: LSU Overview .
Article Id: 19953


Who reviews/approves the IT100 and why? The IT100 is reviewed by three different groups: Data Governance, ITS Security, and the Digital Resource and Content Committee (DRC). These groups analyze the potential data involved, security risks related to use of the software, and compliance with accessibility standards. Is IT100 approval required for purchases made by LaCarte card? ...
Article Id: 20507

Occasionally, there may be issues encountered when sending out bulk surveys through Qualtrics. It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab. To Troubleshoot Undelivered Bulk Emails in Qualtrics: Navigate to http://lsu.qualtrics.com and login with your LSU ID and password. ...
Article Id: 20503

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