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To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

This article will tell you how to install the Cisco AnyConnect Client on your Android device in order to access the LSU network through a VPN connection. To Install the AnyConnect App on an Android Device: 1. Open the Android Market on your mobile device. 2. Search for & Select the Cisco AnyConnect App that best matches your device. "Cisco AnyConnect for...
Article Id: 16163

Important Note : if you are Faculty/Staff or a Student Worker , you must submit a request to HR ( hr@lsu.edu ) to update your campus information. However, you can still update your Personal (Home address, etc) info in Workday. Additionally, Preferred last name changes now feed into Moodle. For student workers and grad students , this change may result in being unable to access...
Article Id: 16294

General Information GROK ( grok.lsu.edu ) is LSU's Online Knowledge Base that is managed by Information Technology Services (ITS). GROK provides an ever-expanding resource that includes overviews, helpful links, and step-by-step instructions for installing or...
Article Id: 16593

General Tiger Card Information Your Tiger Card is here to make your experience at LSU easier and more convenient. Aside from being your student identification, it also allows you to purchase meals and other items on campus with Paw Points and TigerCASH. For more information, visit the Tiger Card Web Site . Services Tied to your Tiger Card Meal Plans ...
Article Id: 16549

Who can connect? Any Internet2 Connector can connect to the Commercial Peering Service. Additionally, Connectors can advertise any of their customer prefixes to the service, including prefixes that cannot routed on the Internet2 IP Network. It's important to note that Connectors cannot route to each other through the Commercial Peering Service. Connectors can only route to the...
Article Id: 11274

Service Name Project Management & Planning - Telecommunications cabling installation and/or removal Aliases Project management; adding drops; network jack (de)installation Description Upon receipt of a request, a network installation analyst will be assigned to work with the requestor, and any other entities involved in the execution of the project, to facilitate the...
Article Id: 11954

THE DIGITAL MILLENNIUM COPYRIGHT ACT OF 1998 U.S. Copyright Office Summary December 1998 INTRODUCTION The Digital Millennium Copyright Act (DMCA) was signed into law by President Clinton on October 28, 1998. The legislation implements two 1996 World Intellectual Property Organization (WIPO) treaties: the WIPO Copyright Treaty and the WIPO Performances and...
Article Id: 8588

General Information Facilities (including buildings) may have one or more of the following identifiers: Facility Number, Map Number or Old Building Number, Acronym, Long Name & Short Name. Other identifiers such as state id, license id, etc. are normally not used. Facility Number A number maintained on LSU enterprise database for facilities to maintain a unique record....
Article Id: 11115

Launch VLab and Open a Virtual Desktop Follow these steps to start a VLab session on a Windows computer. This can only be done after installing the Installing the VMware Client for Windows . NOTE: If you are having issues or errors logging onto a Desktop, such as "A user has requested a type of logon that has not been granted", please see here: Step 6 1. Select...
Article Id: 16078

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