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To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

To Access Deferred Payment/Payroll Deduct: 1. Log into the myLSU Portal . 2. Select Registration Services , then select Defer Pymt/Payr Deduct . 3. A new tab will open in your browser where you can select a Campus and Semester . 4. On the next webpage, you can choose between requesting a Deferred Payment or Payroll...
Article Id: 15714

Online Course Waitlisting On-line waitlisting is a new registration feature that allows students to wait for seats to open in a full section of a class. It does not guarantee students' seats , but it does let the students hold a spot in line should a seat open up. By joining a waitlist, students will be reserving their place in line. Students will use Workday to join...
Article Id: 6094

In order to keep an accurate accountability of mileage and fuel usage, all ITS vehicles must be checked out from the NOC. To reserve a vehicle, please do so in Outlook by scheduling a meeting and searching for one of the following after clicking the Required button: ITS Vehicle 1 (Durango), ITS Vehicle 2 (Durango 4X4), or ITS Vehicle 3 (Van). To checkout a vehicle after it is reserved, find a...
Article Id: 6864

General Information Tivoli Storage Manager (TSM) provides automated backup of client systems' data to a central storage server. It offers automated data protection that can help reduce the risks associated with data loss. Backups occur overnight during various time slots over the LSU campus network. TSM enables users to protect their organization’s data from failures and other...
Article Id: 6881

Some Outlook clients are able to receive encrypted messages, and will not require the use of the encrypted message portal or Outlook Web Access; however, the Outlook Web Access application is the recommended and easiest method to view these messages . Reading Messages From Outlook Web Access: If you receive an encrypted message and you’re in Outlook Web Access, OME will...
Article Id: 19828

Instructors can affect grades for a workshop activity in Moodle during the assessment and grading evaluation phases. During the Assessment phase, instructors can provide their own assessments of student submission or of student assessments, with a selected weight. During the Grading evaluation phase , grades that students have already received are re-calculated based on an in-activity...
Article Id: 19759

Pre-Installation Notes 1. When selecting a web browser, Firefox & Safari are recommended. This is because there are known issues when installing the VMware Client using the web browser Chrome . See ITS Web Browser Recommendation for more web browser information. 2. Connect to the LSU VPN if you are off-campus and have not already done so, or check to make...
Article Id: 15548

The myLSU Portal is a Web Portal for LSU Students, Faculty and Staff to consolidate campus services in one dashboard. ( https://mylsu.apps.lsu.edu/ ) For LSU Online Students, the link to the myLSU portal will be different. Both...
Article Id: 15291

General Information C-Print is a "speech-to-text" program developed for the hearing impaired by the National Technical Institute for the Deaf. This service is for deaf and hearing impaired students with the purpose of improving classroom experiences at the secondary and college levels. Trained operators, called C-Print captionists , type out the auditory speech into text...
Article Id: 15330

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