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The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public. However, to request a service or report an issue you must first sign in to the portal. To Request a...
Article Id: 20386

In the ITS Customer Self-Service Portal, you are able to view your tickets, check the status of your open requests, provide updates to your tickets, and even reopen tickets as needed. The Portal can be accessed at itservice.lsu.edu . To View and Update your open tickets: Log into the Self-Service Portal with your myLSU credentials by clicking on Sign In in the upper right...
Article Id: 20387

General Information CrystalDiffract 6 is an all-new, stand-alone program, designed to make the world of X-ray and neutron powder diffraction intuitive, interactive - and fun! CrystalDiffract 6 reads from crystal files, including CIF files, to simulate X-ray or neutron powder diffraction patterns. Real-time parameter controls let you experiment with diffraction and sample...
Article Id: 18767

A Description question page simply shows some text (and possibly graphics) without requiring an answer. It is more of a label than a question type, and can be used to provide instructions, rubrics, graphics, or other content. Note that these questions are not really questions so they are ignored when adding random questions from a category. TIP: When shuffling questions is turned...
Article Id: 20337

*NOTE: Plus/minus grading is required for all undergraduate, graduate, and professional courses using the A+ through F letter grading system. The default scale in Moodle will be a “sample” grading scale in which instructors can adjust to meet their own needs. If the plus and minus scale does not show up, or if you do not see enough spaces for all the letter grade boundaries for the...
Article Id: 20341

Resetting a PowerPoint Polling Session for PC The reset function in TurningPoint Cloud allows you to prepare the presentation for polling. WARNING - Once the reset function has been performed it cannot be undone. 1. Click on the drop down arrow underneath the Reset icon on the TurningPoint ribbon. 2. Select one of the following...
Article Id: 18223

Availability of High-Density Wireless at LSU This message is intended to educate you, the Technical Service Professionals at LSU, on wireless and the challenges ITS faces with high-density deployments. Should your department begin to consider moving towards requiring laptops or tablets for its curriculum, ITS-UNI should be contacted to survey the wireless deployment in your area. This...
Article Id: 17241

General Information Scribus is an Open Source program that brings professional page layout to Linux, BSD UNIX, Solaris, OpenIndiana, GNU/Hurd, Mac OS X, OS/2 Warp 4, eComStation, Haiku and Windows desktops with a combination of press-ready output and new approaches to page design. Underneath a modern and user-friendly interface, Scribus supports professional publishing features...
Article Id: 17147

Resetting a PowerPoint Polling Session for Mac The reset function in TurningPoint allows you to prepare the presentation for polling. WARNING - Once the reset function has been performed, it cannot be undone. 1. Click Reset icon on the TurningPoint ribbon. 2. Select one of the following options: Session - All of the results from the session...
Article Id: 18224

Mounting an Image with OSFMount: 1. Open the application. 2. From the home screen of OSFMount select Mount new. 3. Under Image file, select the box [...] , to find your ISO file. ( OSFMount can also deal with other files as well ). 4. Locate your ISO File on your computer and select Open. 5. Press OK (On the Options screen its...
Article Id: 17465

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