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Frequently Asked Questions 1. Do I have to submit a letter and plan for every server I’m running? A letter of justification and DR plan is required for every server, or collection of servers, providing a “service” to a department. The services generally fall into the area of e-mail, file server, or Web/application server. 2. My department is a separate...
Article Id: 14302

Starting a Session on Collaborative Computer: 1. Login to the computer in the collaborative space with your myLSU ID. (ex. mtiger1) 2. Double click on the BeamYourScreen file on the desktop. 3. Click on the icon that appears on your bottom right taskbar. 4. Select Start Session and the Session Information window will appear. The Username and...
Article Id: 14893

How to Give Creator Credentials to Others in Panopto: 1. Login to Moodle3 using your LSU MyLSU ID and Password from the myLSU portal. 2. Select your course from the Navigation block. 3. In the Panopto block, select Course Settings . 4. In the menu that automatically appears, select the Share tab. 5. In the ...
Article Id: 19718

Occasionally, there may be issues encountered when sending out bulk surveys through Qualtrics. It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab. To Troubleshoot Undelivered Bulk Emails in Qualtrics: Navigate to http://lsu.qualtrics.com and login with your LSU ID and password. ...
Article Id: 20503

Article Id: 20127


The steps below will explain how one can edit any given Grok article. If you would like to change or edit your own documentation but do not see the "Edit Article Content" button (seen below in step 4), you may need to be added as an editor. If you'd like to be added as an editor to a given article or set of articles please email itservice@lsu.edu with the subject "Requesting Grok editor...
Article Id: 16387

Programs & Services Administered by ITS Most of the programs and services funded by the Student Technology Fee are administered by Information Technology Services (ITS). During the 2011-2012 academic year, the Tech Fee Oversight Committee allocated to ITS $3.3 million to administer programs and services to meet the two primary objectives of the Tech Fee program. Public Access...
Article Id: 15881

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