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General Information Prism allows you to easily and quickly manage IT efficiency and software. Prism automatically updates, repairs, and removes any necessary software on an entire network of Windows computers. Pre-Installation Notes System Requirements: Windows 2000 or higher Download & Install Download Prism Pack from New Boundary Training &...
Article Id: 17240

For instructions on how to add an IMS Content Package to your course, view Moodle: Activities & Resources: Add an IMS Content Package General Settings: Designate a name or title for the IMS Content package, enter a description (optional), and decide if you want...
Article Id: 19276

To Access TigerLink, though myLSU: 1. Log in to myLSU . 2. On the left hand side panel, select Campus Community | TigerLink. 3. Campus Labs should appear. Select the Sign In button to view available resources.
Article Id: 18208

To Access Reference Help through LSU Special Collections: 1. Navigate to the LSU Special Collections Library website. 2. Under the Services drop down menu at the top of the screen, click Reference Help . 3. A new webpage will open to the Reference Help homepage, where you can click multiple links to answer specific questions. Referenced...
Article Id: 19156

To Retrieve a Lost Product Key: 1. Log in to OnTheHub , click Options at the top right, and then select Your Account/Orders. 2. Click View Details under the Product whose key you want to retrieve. 3. You will then be able to choose Access Guarantee Retrieval which will allow you to retrieve your Product Key. OnTheHub will then charge you for...
Article Id: 19768

To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

Introducing QuickHelp : QuickHelp is a user-friendly site designed to help make the most of your Microsoft applications. There are skill paths designed to give insight into Microsoft Teams. These skill paths are comprised of courses, usually approximately two minutes in length, that get right to the heart of what you want to know. These courses are helpful for learning about and navigating...
Article Id: 19796

Article Id: 20150

Article Id: 20138

Getting Started This article explains the steps for setting up LSUMail on Microsoft Outlook. LSUMail is a hosted service provided by Microsoft Online Services. NOTE : These instructions and images are from a Windows 10 computer. Password Information for LSUMail: Reset your LSUMail Password with the myLSU Portal . NOTE : After changing...
Article Id: 18151

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