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An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. To Update Your Network Adapter in Windows 10: 1. Click the Start button in the bottom left-hand corner of the screen, and type Device Manager in the Search bar. 2. The Device...
Article Id: 19478

Windows 10: Generate a Wireless Network Report 1. Click the Start button in the bottom left corner of the screen. 2. Type in command prompt , right click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes to allow changes to be made to computer. 4. Once the Administrator: Command Prompt window opens,...
Article Id: 19479

Windows 11: Finding Your IP Address This will describe how to find Windows 11 IP address: 1. In the Search bar of your Start menu, type cmd and click cmd . NOTE: This can also be done using the Windows key + R and entering in " cmd ". 2. In the Command Prompt window, type ipconfig . Your IP Address is under IPv4 Address in the middle of the...
Article Id: 18152

Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the left-hand side of the window. 4. Choose the credential that you want to edit...
Article Id: 18156

In Outlook, you can export some information such as your contacts, emails, and calendar events to a .pst or .olm file. Once they are exported, you can import them into another Office program. On Mac , you will need to import a .olm file. To Import Email into Outlook 2016: 1. Click the Tools tab then select Import . 2. In the Import box, select Outlook for Mac...
Article Id: 18129

Add a User to the Administrator Group Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Off-campus connections will require VPN to securely connect. For articles regarding off-campus...
Article Id: 18608

Allow Access to Use Remote Desktop Connection Before Remote Desktop can be used, permission has to be granted to the specific accounts that you would like to Allow to connect to your computer remotely. This is typically done on your Office Computer . 1. Click the Start menu from your desktop, and then click Control Panel . 2. Click System and Security once the...
Article Id: 18609

Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Off-campus connections will require VPN to securely connect. For articles regarding off-campus connectivity, see the VPN / Virtual Private...
Article Id: 18616

General Information WinDirStat is a disk usage statistics viewer and cleanup tool for Microsoft Windows (all current variants). WinDirStat reads the whole directory tree once and then presents it in three useful views: the directory list, the treemap, and the extension list. Download & Install Download from Provider --- Installation Instructions...
Article Id: 18731

Windows 10 allows the user to add more than one time zone to the clock feature in the taskbar. To Adjust the Date / Time in Windows 1. Right click the time and date, in the bottom right corner and select Adjust Date and Time. 2. On the right side of the Date & Time screen, select the Add clocks for different time zones option under Related settings.
Article Id: 19332

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