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To Connect to the LSU VPN: 1. Go to the AnyConnect home menu. 2. Touch LSU VPN . 3. Log in with your MyLSU ID and password. 4. You are now connected to LSU VPN through Cisco AnyConnect app on your Android device. Troubleshooting VPN The Automatic Installation DID NOT work... 1. Try another Web Browser. ITS...
Article Id: 16165

General Information FileZilla is a fast and reliable FTP client and server with lots of useful features and an intuitive interface. System Requirements: Windows, Mac OS X, OR Linux Platform. Download and Installation Instructions Download FileZilla FileZilla Installation Instructions LSU Specific Information ITS Web Hosting: LSU...
Article Id: 16663

General Information BeyondTrust Remote Support (previously known as "Bomgar") is a tool used at LSU in order to provide Secure Remote for any system or device. It provides desktop support & troubleshooting compatible with most desktops & mobile devices. Technology Support Professionals (TSPs) working in Departments External to ITS can choose to participate in the LSU Concurrent...
Article Id: 10709

General Information NOTE: These instructions are for LSU Institutional Purchases, as LSU-owned computers. IMPORTANT : Departments are to purchase Apple products through the CDW-G supplier website in Workday. Only if CDW-G indicates in writing that the items cannot be provided are departments able to submit a non-catalog requisition to purchase directly from Apple via...
Article Id: 12863

General Information Disclaimer: BEFORE USING ANY Encryption Programs, please contact your Local TSP (Technology Support Professional) or IT Administrator / Contact. If you are required to or you do store sensitive information on an electronic device, you should protect yourself and the University by encrypting the data. You are able to ENCRYPT the Data ONLY WHEN...
Article Id: 6983


LSU Online: Getting Started: Welcome and Orientation Overview Welcome to the Student Orientation! This orientation course is designed to help you become a successful online learner and to help you acclimate to online courses, the online community, and to introduce you to the online learning environment. The orientation is an important part of your LSU online experience whether you...
Article Id: 17052

General Information GeoMedia Professional is a manageable platform that collects and organizes data to be analyzed more clearly. It is the familiar GeoMedia software plus smart tools to edit spatial data. It enables you to bring data from disparate databases into a single GIS environment for viewing, analysis, and presentation. Pre-Installation Notes System...
Article Id: 16887

NOTE: Although this article has been recently updated, if you still need help connecting your Apple TV, please contact the ResLife IT Service Desk at https://itservice.lsu.edu/TDClient/34/Portal/Home/ or call 225-578-0560. We apologize for any inconveniences caused. Thank you! Expectations of Support ITS has successfully configured and tested the Apple TV with various Apple...
Article Id: 16895

LSU Faculty Video and Teleconference Tools At LSU, there are multiple ways to share media and interactive content with your students in the form of two major platforms: Panopto and Zoom. With options including embedding into Moodle as well as robust services on their own, they are the premier ways to get your audio and video content on the front stage of your student curriculum!
Article Id: 19744

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