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NOTE: Although this article has been recently updated, if you still need help connecting your Apple TV, please contact the ResLife IT Service Desk at https://itservice.lsu.edu/TDClient/34/Portal/Home/ or call 225-578-0560. We apologize for any inconveniences caused. Thank you! Expectations of Support ITS has successfully configured and tested the Apple TV with various Apple...
Article Id: 16895

General Information GeoMedia Professional is a manageable platform that collects and organizes data to be analyzed more clearly. It is the familiar GeoMedia software plus smart tools to edit spatial data. It enables you to bring data from disparate databases into a single GIS environment for viewing, analysis, and presentation. Pre-Installation Notes System...
Article Id: 16887

General Information BeyondTrust Remote Support (previously known as "Bomgar") is a tool used at LSU in order to provide Secure Remote for any system or device. It provides desktop support & troubleshooting compatible with most desktops & mobile devices. Technology Support Professionals (TSPs) working in Departments External to ITS can choose to participate in the LSU Concurrent...
Article Id: 10709

Who reviews/approves the IT100 and why? The IT100 is reviewed by three different groups: Data Governance, ITS Security, and the Digital Resource and Content Committee (DRC). These groups analyze the potential data involved, security risks related to use of the software, and compliance with accessibility standards. Is IT100 approval required for purchases made by LaCarte card? ...
Article Id: 20507

LSU Faculty Video and Teleconference Tools At LSU, there are multiple ways to share media and interactive content with your students in the form of two major platforms: Panopto and Zoom. With options including embedding into Moodle as well as robust services on their own, they are the premier ways to get your audio and video content on the front stage of your student curriculum!
Article Id: 19744


LSU Online: Getting Started: Welcome and Orientation Overview Welcome to the Student Orientation! This orientation course is designed to help you become a successful online learner and to help you acclimate to online courses, the online community, and to introduce you to the online learning environment. The orientation is an important part of your LSU online experience whether you...
Article Id: 17052

General Information Disclaimer: BEFORE USING ANY Encryption Programs, please contact your Local TSP (Technology Support Professional) or IT Administrator / Contact. If you are required to or you do store sensitive information on an electronic device, you should protect yourself and the University by encrypting the data. You are able to ENCRYPT the Data ONLY WHEN...
Article Id: 6983

General Information FileZilla is a fast and reliable FTP client and server with lots of useful features and an intuitive interface. System Requirements: Windows, Mac OS X, OR Linux Platform. Download and Installation Instructions Download FileZilla FileZilla Installation Instructions LSU Specific Information ITS Web Hosting: LSU...
Article Id: 16663

LSU Approved Fonts The LSU Approved Fonts are: Arial, Arial Narrow, Meta, Museo, Roboto, and Whitney. Arial is the easiest to read as a body text. Meta and Arial are well suited for electronic materials, such as web sites and PowerPoint. Examples of Approved LSU Fonts: Additional Support Visit the Office of...
Article Id: 13459

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