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Pre-Installation Notes 1. When selecting a web browser, Firefox & Safari are recommended. This is because there are known issues when installing the VMware Client using the web browser Chrome. See ITS Web Browser Recommendation for more web browser information. 2. If you have not already done so, connect to the LSU VPN if you are off-campus, or check...
Article Id: 16073

NOTE: If you are having issues or errors logging onto a Desktop, such as "A user has requested a type of logon that has not been granted", please see here: Step 5 To Start a Session on a Mac: 1. Click on the VMware Horizon Client icon on your desktop or perform a search. 2. Click Open. 3. Address: vlab2.lsu.edu . 4.
Article Id: 16077

General Information BeyondTrust Remote Support (previously known as "Bomgar") is a tool used at LSU in order to provide Secure Remote for any system or device. It provides desktop support & troubleshooting compatible with most desktops & mobile devices. Technology Support Professionals (TSPs) working in Departments External to ITS can choose to participate in the LSU Concurrent...
Article Id: 10709

To Disconnect from VPN on a Mac OS X Operating System: 1. Click on the AnyConnect icon, located on the top-right of your screen. 2. Click Disconnect . Troubleshooting VPN The Automatic Installation DID NOT work... 1. Try another Web Browser. ITS Recommends using Firefox or Safari. 2. See ITS Web Browser Recommendation for more...
Article Id: 16160

To Disconnect from the VPN: 1. Open the Cisco AnyConnect Client : Method 1: Click Start | Cisco AnyConnect Client. Method 2: Double-click on the desktop icon. Method 3: Double-click on the AnyConnect icon in the bottom right of your screen. 2. Click ...
Article Id: 16161

The AnyConnect client is the most convenient and preferred method to establish a secure, encrypted connection to the LSU campus. To Visit Websites through the VPN: 1. Open a web browser and navigate to https://portal.vpn.lsu.edu . (*This link will only work off-campus*) 2. Log in to the LSU SSL client using valid myLSU ID and password. NOTE : The client can not be...
Article Id: 10018

Issue Description When using the Cisco AnyConnect VPN client on Linux computers, the error messages below might be encountered: Possible Solution This error is caused by a syntax error in one of the configuration files. The error was fixed in the latest version of AnyConnect client for Linux. The old client must be completely removed from the computer: All...
Article Id: 16973

Imaging through System Center: PXE Booting 1. Before attempting to PXE boot, verify that network stack boot options are enabled in the BIOS. This may look different depending on the manufacturer and age of the machine. Picture below is the BIOS option for a Dell from the year 2019, where the setting is found under "System Configuration" -> "Integrated NIC" -> "Enable UEFI Network Stack" ->...
Article Id: 20488

Article Id: 20099

General Information Elements , which has replaced LSU Faculty360, is the university's Faculty Information System - a platform to collect, analyze, showcase and report all of your scholarly activities. Elements serves as a faculty expertise portal for each faculty member’s teaching, research, scholarly and creative works, and service activities. Elements will provide an interface...
Article Id: 19192

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