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General Information The Windows Automated Installation Kit (Windows AIK) is designed to help corporate IT professionals customize and deploy certain families of the Microsoft Windows operating systems. By using Windows AIK, you can perform unattended Windows installations, capture Windows images with ImageX, and create Windows PE images. Pre-Installation View the Windows...
Article Id: 17153

Concord Cloud Faxing uses email to fax delivery and fax to email reception instead of legacy fax machines. Please use the ITS Service Portal to request New Fax Service or Modify Fax Service . As part of this fax service, ITS will set up a Secondary Account “fax-225xxxxxxx@lsu.edu.” It is up to the Department to set up Delegates for their Fax Secondary Account to...
Article Id: 20581

General Information KMail is a mail client for the Linux Operating system. Below are the instructions on how to set up KMail for an LSUMail Account. KMail can be used with Modern Authentication for use on and off-campus. Due to Conditional Access rules, we suggest using the kmail-ews plugin for off-campus use. We do not recommend using IMAP for KMail as this legacy protocol will...
Article Id: 20600

Known Issue You discover or are suspicious that you are Missing E-mail Messages from your LSUMail Inbox or Personal Folders. Potential Solution #1 Check the Junk E - mail folder & the Clutter Application folders to determine if the missing e-mails have been misidentified as spam. Online Web App (OWA) : The folders " Junk E-mail " & " Clutter...
Article Id: 17597

Some Outlook clients are able to receive encrypted messages, and will not require the use of the encrypted message portal or Outlook Web Access; however, the Outlook Web Access application is the recommended and easiest method to view these messages . Reading Messages From Outlook Web Access: If you receive an encrypted message and you’re in Outlook Web Access, OME will...
Article Id: 19828

Summary Microsoft PowerPoint has a new ribbon toolbar. This toolbar allows the user to easily add new slides, change the slide layouts, formatting, themes, tables, charts, SmartArt, Transitions, Animations and much more. To transition through all the formatting, PowerPoint offers different tabs on the Ribbon toolbar. To Hide or Show the Toolbar 1. Select View from the...
Article Id: 18002


Notes: To avoid potential account problems, please access your OneDrive for Business account via a web browser prior to using a OneDrive Desktop Sync application (or an application that syncs with OneDrive for Business). The OneDrive Desktop Sync application is automatically downloaded in Windows 8 and 10 devices. The OneDrive Desktop Sync application is included in...
Article Id: 17747

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