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Microsoft only allows five computers to have software installed and activated at a time. In order to add a new computer, you must deactivate one of the other computers. To Manage Your Office365 Pro Plus Installations: 1. Sign in to Office365 using your LSUMail account (i.e. mtiger1@lsu.edu) . Please note, if you are off-campus, you may be required to follow additional steps...
Article Id: 17779

What is Microsoft Clutter? LSUMail users may receive e-mail notifications about the Clutter application. This is a legitimate service provided by Microsoft Office 365 to assist users in keeping their mailboxes clean. Microsoft will automatically enable Clutter for all LSUMail users starting June 2015, but it can be disabled at any time. Subject Lines include: "Let's clean...
Article Id: 17723

How do I Access ALEKS placement tests? For more information on ALEKS Placement Tests, view the Math website. 1. Log into the myLSU Portal . If you are not currently logged in, you will go to the log-in page. Enter in your MyLSU ID and Password. If you are already logged in, you will go to the myLSU Portal. 2. From the...
Article Id: 16231

The Media Access Control (MAC) address can be used to identify computers on the network. MAC address composes of twelve(12) alpha-numeric digits ranging from 0 to 9 and A to F. It is usually written in six groups of two digits separated by hyphens( - ), colons( : ), or spaces. The following are examples of MAC addresses: 001E35F5589B 00-20-E0-89-4F-DC 00:d0:59:a3:29:c5 00...
Article Id: 16817

Mac Mail is the default e-mail program on a Mac. Configure Mac Mail for an LSUMail Account Note: Users on OS X 10.13 and below will have to use the Microsoft Outlook application or web-based Outlook to retain access to mail off campus. 1. If this is the first e-mail account being configured in Mac Mail, select Exchange as your mail account provider and click Continue .
Article Id: 15968

Add a User to the Administrator Group: Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Off-campus connections will require VPN to securely connect. For articles regarding off-campus...
Article Id: 13608

Set up a Signature in LSUMail through OWA: 1. Login to LSUMail Account through OWA. ( mail.lsu.edu ) 2. Click the gear icon at the top right-hand corner of the page. 3. Select Mail from drop-down box displayed. 4. Select Email signature within the Layout menu, located on the left-hand panel. 5. Type the text...
Article Id: 15916

Users can create a new Work Intake ticket through the ITS Service Catalog. View the instructions below to create a new ticket. Creating a New Work Intake Ticket 1. The Work Intake form can be accessed in several ways, and is the same form regardless of location: Use the following direct link: https://itservice.lsu.edu/TDClient/30/Portal/Home/ Select the ...
Article Id: 19915

The information in this article can be used for staff members who need to know how to access departmental email accounts that have been delegated to them. To Add Another Person's Mailbox: If you frequently refer to another Exchange folder, you can add the exchange mailbox to your own profile. This will automatically open the other mailbox each time you open Outlook. Note: the person...
Article Id: 19835

General Information It has been officially announced that on July 15th, the global root DNS name servers will start serving their zones in a secure manner (providing DNSSEC signed material). This will result in larger DNS packet sizes, due to the security-related additional payload that will be carried within the protocol packets. This is orthogonal to the deployment of DNSSEC within...
Article Id: 15941

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