Service Desk: Box & Software


Faculty/Staff Technology 
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Faculty 360
Network Drive
  • Some departments offer direct access to their resources via a network drive, which can be accessed as a network location on a computer's normal file managing application. For further info, see here: Shared Departmental Network Drives

 

Software 

General note: Not all software issues go to our Software team. Please see the following articles for help with each type of software.

As a general rule, Box, Zoom, EndNote, and several other applications are NOT available for those in the following campuses due to licensing restrictions:

  • LSU Alexandria / Shreveport / Eunice / Health Sciences Center (New Orleans)
  • LSU AgCenter
  • PBRC
  • NCBRT
  • Any other campus that is NOT the main Baton Rouge campus.


If an application is not listed above, ask an analyst.

 

Tigerware Software general troubleshooting:

Read this FIRST before troubleshooting any Tigerware issues: Tigerware troubleshooting

Specific troubleshooting:

Box

Zoom

ArcGIS

SPSS Statistics and AMOS

SAS

 

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