LSUMail: Set Up Microsoft Outlook 2016

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Please Note: Impending LSU Mail and myLSU Synchronization

Currently, the LSU community maintains both LSU Mail and myLSU credentials

  • LSU Mail is used to authenticate into Office 365 services like Outlook and Skype for Business.
  • myLSU credentials are used to authenticate into on-premises services like desktops, lab equipment, and myLSU. 

However, LSU ITS is synchronizing the two accounts so that users will only have to maintain one set of credentials - their myLSU credentials. Please read below for more information regarding the upcoming changes to myLSU and LSUMail:

  • Your department will adapt this change sometime between September and December of 2018
  • After your departmental synchronization you will be prompted to re-authenticate into services currently authenticated via LSU Mail credentials (e.g. Outlook, Skype for Business, Outlook on mobile phones, etc.)
  • Secondary accounts will also be impacted.
    • If the secondary account is used only to access a mailbox, note that the account will still take the myLSU credentials.
    • You may wish to prepare for this change by verifying you still have access to the secondary account's myLSU credentials

Getting Started

This article explains the steps for setting up LSUMail on Microsoft Outlook. LSUMail is a hosted service provided by Microsoft Online Services.  

  • NOTE:  These instructions and images are from a Windows 10 computer.

Password Information for LSUMail:

Before Beginning

Are you already using Outlook with another e-mail account?  
Then  Set up a new Outlook Profile and Configure it to access LSUMail.

Is this the First Time you are using Outlook on this computer? 
Then open Outlook,  Specify the Microsoft Exchange Service on the Auto Setup screen and  Skip to Step 8.

Configure LSUMail in Microsoft Outlook

Set up a New Outlook Profile:

1. Click on your Start button.

2. Select the Control Panel.  

3. Depending on your operating system, you will either see a User Accounts icon or a Mail icon.

  • If you see the Mail icon: 
    • Click the Mail icon.
    • Skip to Step 4.

 user accounts button in control panel

  • If you see the User Accounts icon:
    • Click the down arrow in the View By:  field at the upper right corner.  
    • Select Large icons from the drop down menu in order to see the Mail icon.

changing icon size in control panel      

4. After clicking the Mail icon, Click Show Profiles. (May not appear for all users.)

Mail setup for outlook

5. Click  Prompt for a Profile to be used if you have other Outlook Profiles that you want to continue using.  With prompting, you can select which e-mail account to connect to when you bring up Outlook.  

6. Click Add to create a New Profile for your LSUMail Account.

setting up outlook mail

7.  Enter a Profile Name, the default name is 'Outlook' but if that name is already used, then use the name: 'LSUMail'.

entering new profile name while setting up outlook

8. Enter [Your Name] and [Your LSU E-mail Address (ex.]

  • You may be asked to enter your LSUMail Password.   (REMEMBER:  This is NOT your PAWS Password.)

  • If you do not enter a password at this point, you will be prompted to enter it when Outlook opens.

   *NOTE:  DO NOT SELECT the "Manually configure server settings" option. 
Add New Account window.

9. Outlook will automatically determine your e-mail server and other settings. 

setting up outlook progress window

10. Click Finish. You are successfully configured when you get the Congratulations! screen below. 

confirmation of succesfully configuring new outlook account

11.  Open Outlook (The first time you open Outlook after configuring may take a few minutes.  Be Patient.)

  • If the new Profile was set as the default profile, Outlook will use that one when it opens. 
  • If the New Profile was set to have Outlook Prompt for a Profile, then you will be prompted to select your LSUMail Account.

LSUMail Server Settings

Incoming Mail Server (IMAP):      Port:  993
Encryption Method:  SSL

Outgoing Mail Server (SMTP):      Port:  587
Encryption Method:  TLS

Generate Server Settings (OWA):

Find POP, IMAP & SMTP Settings for LSUMail

9/7/2018 1:52:23 PM