LSUMail: Change Password Using the myLSU Portal

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Please Note: Impending LSU Mail and myLSU Synchronization

Currently, the LSU community maintains both LSU Mail and myLSU credentials

  • LSU Mail is used to authenticate into Office 365 services like Outlook and Skype for Business.
  • myLSU credentials are used to authenticate into on-premises services like desktops, lab equipment, and myLSU. 

However, LSU ITS is synchronizing the two accounts so that users will only have to maintain one set of credentials - their myLSU credentials. Please read below for more information regarding the upcoming changes to myLSU and LSUMail:

  • Your department will adapt this change sometime between September and December of 2018
  • After your departmental synchronization you will be prompted to re-authenticate into services currently authenticated via LSU Mail credentials (e.g. Outlook, Skype for Business, Outlook on mobile phones, etc.)
  • Secondary accounts will also be impacted.
    • If the secondary account is used only to access a mailbox, note that the account will still take the myLSU credentials.
    • You may wish to prepare for this change by verifying you still have access to the secondary account's myLSU credentials

If you've forgotten your LSUMail Password but you remember your PAWS Password, you can reset your password in the myLSU Portal.

To Change an LSUMail Password through myLSU:

1. Login to the myLSU Portal.  (

2. Expand the Personal Preferences category, and select Password Management.

myLSU page with the Password Management option selected under the Personal Preferences tab.

3. Click on the drop-down list of all the computer accounts that you have associated with LSU.

a dropdown menu selecting which account you want to reset the password.

4. Select the one that shows up as [PAWS ID](LSUMAIL)

  • Example: mtiger1(LSUMAIL)

5. On the LSUMail Password Change screen, specify a New Password for LSUMail. Please note, you will be unable to use any of your three previous passwords.

6. Re-enter the New Password for verification.

  • The password must be between 10 and 16 characters in length and be composed of letters and numbers.  Special characters are encouraged.

7. Click Submit.  This will process your password change.

myLSU change password screen

8. Wait two hours to make sure the changes have gone through before trying to use the New Password to log into your LSUMail Account at

  • NOTE:  Keep in mind that your LSUMail Password is independent of your PAWS Password and is not automatically synchronized with your PAWS Password.


LSUMail Server Settings

Incoming Mail Server (IMAP):      Port:  993
Encryption Method:  SSL

Outgoing Mail Server (SMTP):      Port:  587
Encryption Method:  TLS

Generate Server Settings (OWA):

Find POP, IMAP & SMTP Settings for LSUMail

10/18/2018 12:48:35 PM