LSUMail: Report Junk E-mail from Your Mailbox

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LSUMail: Report Junk E-mail from Your Mailbox

Junk, spam, or suspicious e-mails in LSUMail can be reported directly from your mailbox in OWA or Outlook. 

Note: The LSU IT Security and Policy (ITSP) Team has deployed PhishMe Reporter, an application that provides users the ability to report suspicious e-mails to the ITSP team quickly and efficiently. The application is available for all @lsu.edu mailboxes automatically. For more information on how to use this utility, click here

OWA (mail.lsu.edu):

1. Right-click on the message to be reported. Select Mark as Junk.

Mark as Junk option


2. Mail will automatically be moved to the Junk E-mail folder.
 

To Indicate that a Message has been Marked as Junk Inappropriately:

1. Navigate to the Junk E-mail folder.

Junk Email category


2. Right-click on the message that was marked inappropriately. Select Mark as not junk.

Mark as not junk option


3. The E-mail will appear in the inbox folder again..
 

Outlook 2016:

Install the Microsoft Junk E-mail Reporting Add-in for Microsoft Office Outlook:

1. Navigate to Microsoft.com, and click the Download button to download the Microsoft Junk E-mail Reporting Add-in for Microsoft Office Outlook.

Download button


2. Select the appropriate version of the add-in for the version of Outlook at the operating system, and click Next.

Download options


3. Run the .msi file that was downloaded. Click the Next button and accept the terms when necessary to allow the installation to complete. Click the Close button once the installation has completed.

Junk Reporting Add-In Download Icon


4. The Report Junk Mail installation wizard will appear. Click Next to continue.

Report Junk Email window


5. Read over the license agree. Then Accept the Terms, and click Next to continue.

License Agreement


6. The installation process should begin.

Installation


7. When the installation is done, click Close.

Finish window for the installation


8. There will now be a Report Junk Add-in in Outlook 2016.
 

To Use the Add-In to Report Mail as Junk:

1. Select the message to be reported.

Selecting an email to be reported


2. Click the Junk drop-down menu on the Outlook taskbar, and select Report Junk.

Report Junk Email option


3. The program will prompt you asking if you really want to report this email. Click Report

Confirming the report on an email
 

To Indicate that a Message has been Marked as Junk Inappropriately:

1. Select the message that was marked inappropriately.

2. Click the Junk drop-down menu on the Outlook taskbar, and select Not Junk.

Labeling an email as not junk


3. On the window that appears, leave the checkbox selected to always trust e-mail from that sender, or un-select the checkbox to only move the selected message to the Inbox.

Always trust this email checkbox


4. Click the OK button.


Referenced from: Microsoft

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2/28/2019 12:14:55 PM