LSUMail: Set Up Device | iPhone

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General Overview

This article explains how to set up an iPhone to use the ActiveSync protocol for accessing the LSUMail e-mail system.

-- ActiveSync allows your phone to synchronize messages, contacts and calendar entries with your mail server.  The mail app may not actually mention ActiveSync but will instead refer to it as Corporate, Exchange or Outlook e-mail.

Configuration Steps

1. Remove any existing Exchange e-mail from your phone, if applicable.

      *** IMPORTANT NOTE ***

  • If your phone currently has an e-mail app that is accessing the old LSU Exchange e-mail system, you must remove the account before proceeding to Step 2. Otherwise, you will end up with duplicate e-mails, duplicate contacts & duplicate calendar entries.

2. In the "Settings" App on your home screen, tap "Accounts & Passwords".

settings menu with the Accounts and passwords option boxed in red.

3. Select "Add Account". 

add accont option boxed in red.

4. Tap "Exchange".

add account page

5. Enter your LSU email address and provide a brief description of the account (LSUMail), then click "Next" in the upper right corner of the screen.

Exchange settings page with email and description boxes highlighted

6.  A pop-up window will appear. Click "Sign In".

   Pop up window with Sign in highlighted


7. In the window that appears, click "Work or school account". Then, enter your myLSU password (not your PAWS password).

Account selection page with work or school account selected.

8.  Select the items you wish to be synced on to your iPhone, then click "Save".

Exchange sync page where you can choose the apps to sync with your email account.

9. You have successfully set up your LSUMail E-mail Account on your iPhone!

LSUMail Server Settings

Incoming Mail Server (IMAP):      Port:  993
Encryption Method:  SSL

Outgoing Mail Server (SMTP):      Port:  587
Encryption Method:  TLS

Generate Server Settings (OWA):

Find POP, IMAP & SMTP Settings for LSUMail

11/29/2018 10:43:12 AM