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General Information KMail is a mail client for the Linux Operating system. Below are the instructions on how to set up KMail for an LSUMail Account. KMail can be used with Modern Authentication for use on and off-campus. Due to Conditional Access rules, we suggest using the kmail-ews plugin for off-campus use. We do not recommend using IMAP for KMail as this legacy protocol will...
Article Id: 20600

The Expiring Queue contains many articles which have not been reviewed in nearly a year; they will soon Expire and need to be reviewed before this happens. After an article's annual expiration date has passed, it will enter the Expired Articles Queue to be updated. To Access the Expiring Queue: 1. Click Expiring Articles in the Work Queues box. NOTE: The number in...
Article Id: 16656

Linux IAAS SLA Introduction This document is to establish the Service Level Agreement for LSU’s Linux-based IAAS (Infrastructure as a Service). Service Availability ITS does not currently guarantee a service availability target but strives to maintain 99.9% availability, excluding pre-established monthly maintenance windows and down time caused by...
Article Id: 17667

How to Access the Tuition Exemption Request: 1. Log into myLSU Portal. 2. On the left hand side panel, expand Employee Resources, and click on Tuition Exemption Request . 3. If you have pop-ups disabled, make sure you enable popups for mapp02.lsu.edu and wait 10 seconds for the page to load.
Article Id: 17643

Notes: To avoid potential account problems, please access your OneDrive for Business account via a web browser prior to using a OneDrive Desktop Sync application (or an application that syncs with OneDrive for Business). The OneDrive Desktop Sync application is automatically downloaded in Windows 8 and 10 devices. The OneDrive Desktop Sync application is included in...
Article Id: 17747

To Toggle Notifications On or Off: 1. Login to Microsoft Office 365 ProPlus using your LSUMail credentials (ex: mtiger1@lsu.edu). Please note, that if you are off-campus, you may be required to follow additional steps to prove your identity. If you need assistance or more information about this step, please see Office365: Logging in with Multi-Factor Authentication (MFA) . 2.
Article Id: 17777

SPSS 23: Installation Instructions (Mac) These instructions are written for LSU Faculty & Staff who have purchased SPSS through ITS. Upon creation of the Internal Transaction and submission of the SPSS Request , you will receive an Authorization Code. Mac Installation Instructions 1. Purchase SPSS Statistics through ITS. View instructions on how to do this . 2.
Article Id: 17773

To Install JMP on Windows 1. Go to TigerWare ( login if you do not see the downloads available). 2. Click to download both the available files for JMP Pro. Note: If you are having trouble downloading the SID file, either try right-clicking the link on Tigerware then choose Save File As... , or if the text file is open in your browser already, press Control + S to...
Article Id: 19794

To Search All Collections in the LOUISiana Digital Library: 1. Navigate to the LOUISiana Digital Library webpage . 2. On the toolbar on the top of the screen, choose Search All Collections . 3. The articles under All Collections should now be available to view. Select the Title of a collection to open it up. Referenced from: LSU...
Article Id: 19132

Transfer your Mobile Device From an AT&T Employee Account ... To an AT&T Personal Account Visit an AT&T Retail Store (in Person) Visiting the store is ONLY necessary if you want to upgrade your device. 1. PRIOR to visiting a retail store, call AT&T @ 888-444-4410 to Request a “ Transfer of Billing Responsibility ”. Representatives are available ...
Article Id: 17712

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