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Most Common Problems 1. Computer Date & Time : If your computer has the wrong date and time it won't be able to connect to eduroam. 2. Password Change : Make sure your password change has taken effect by logging to a lab computer. See Wireless: Remove Cached Credentials 3. Third Party Wifi Utility: Disable it and let Windows configure your adapter. If...
Article Id: 5415

Note: The information below primarily applies to A&M accounts only. If you are with another campus, please reach out to the local campus help desk to confirm account eligibility. Undergraduate Students myLSU Accounts are automatically created when a prospective student has been admitted to LSU and is eligible for account access. myLSU accounts are programmatically...
Article Id: 8001

General Information University Networking & Infrastructure (UNI) utilizes the Dynamic Host Configuration Protocol (DHCP) to manage the IP addresses across campus. All computers on campus must be...
Article Id: 17035

General Information The LSU Virtual Lab (VLab) is an online service which allows students to log into a Virtual Computer to access software that is installed in the computer lab. VLab is available 24 hours...
Article Id: 16074


General Information The Box platform is a useful cloud software solution that allows you to back up your documents on the cloud, as well as link any desired documents you wish to share with a friend or business partner. All of these tools are offered via the internet so you can access your documents within Box at any time from any location. Please note: If you...
Article Id: 16855

The information in this article can be used for staff members who need to know how to access departmental email accounts that have been delegated to them. To Add Another Person's Mailbox: If you frequently refer to another Exchange folder, you can add the exchange mailbox to your own profile. This will automatically open the other mailbox each time you open Outlook. Note: the person...
Article Id: 19835

General Information The LSU Student Technology Fee funds the purchase of mobile computing devices available for check-out at the LSU Library Circulation Desk. A student ID is required to check out these items. Any items not returned will be charged to your fee bill.
Article Id: 3494

This article provides several answers to common Qualtrics questions and issues. Jump To: How do I collaborate with others in Qualtrics? How do I use Survey Participant Tracking, Logic, or SSO features? Can I transfer a survey to another user or create a group for my department? Can I move existing project folders to a new group in bulk? How do I enable Bot...
Article Id: 20545

Active Directory FAQs What is an Active Directory (AD)? The Microsoft Windows Active Directory glossary defines an Active Directory as Microsoft's directory service database for Windows networks. Stores information about resources on the network and provides a means of centrally organizing, managing, and controlling access to the resources. Recently renamed Active Directory...
Article Id: 5268

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