myLSU ID: Account Eligibility & Retention


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2018 LSUMail and myLSU Password Synchronization

Before 2018, the LSU community maintained separate LSUMail and myLSU credentials.

  • LSUMail was used to login to Office 365 services like Outlook and Skype for Business.
  • myLSU credentials were used to authenticate into on-premises services like desktops, lab equipment, and myLSU. 
However, LSU ITS has now synchronized the two accounts so that users will only have to maintain one set of credentials - their myLSU credentials. Please read below for more information regarding the changes to myLSU and LSUMail:
  • Your LSUMail password will also update any time you change your myLSU password again in the future. It will always be your current myLSU password; they are now one in the same.
  • You will be prompted to re-enter your password for services currently authenticated via the old LSUMail credentials (e.g. Outlook desktop, Skype for Business, Outlook on mobile phones, etc.)
  • This change successfully synced all users starting September through December of 2018. The sync is now complete.
  • Secondary accounts have also been impacted.
    • If the secondary account is used only to access a mailbox, note that the account will still take the myLSU credentials.
    • If the myLSU credentials are not known, the departmental TSP will need to determine the account's owner so that the owner can reset the password. Please note that per Security policy, secondary accounts should NOT have their passwords shared; the owner should delegate access as shown in the following article: Delegating Email Access. For any further questions on how secondary accounts have been impacted, please email itservice@lsu.edu or call 578-3375.


Undergraduate Students

  • myLSU Accounts (myLSU IDs) are automatically created when a prospective student has both Applied for admission to LSU through the Undergraduate Admissions Online Application AND HAS ALSO Paid the required Application Fee.
    • Student myLSU IDs are computer-generated; therefore, a student cannot request a specific ID. This process ensures that a new myLSU ID is unique and is never re-used.
    • The account information is e-mailed to the e-mail address that was provided by the prospective student on the admissions application. 
    • The accounts are usually created within one business day after the application fee has been paid. The computer-generated e-mail with the account information may take an additional day to process.
    • Applicants who do not register for classes for the semester will have their myLSU Account PURGED.
    • Students who miss three consecutive semesters of enrollment (not including Summer) will have their myLSU Account PURGED.
    • Students who graduate will no longer be eligible for a myLSU Account ID.  After three consecutive semesters of non-enrollment, their myLSU Account will be PURGED.
  • An LSU Undergraduate Student may access and use LSU Computing Resources until they graduate or are not enrolled for three consecutive semesters (not including Summer). A student’s account will be disabled after three inactive semesters, and purged 30 days after they are disabled. Enrollment is determined using University records. See Computer Users’ Responsibilities PS06.55 (PS-107).
     

Graduate Students

  • myLSU Accounts (myLSU IDs) are created by the Graduate School.
    • Student myLSU IDs are computer-generated; therefore, a student cannot request a specific ID.  This process ensures that a new myLSU ID is unique and is never re-used.
    • For more information on LSU Graduate School application process, see the LSU Graduate School: Overview.
       
  • An LSU Graduate Student may access and use LSU Computing Resources until they graduate or are not enrolled for three consecutive semesters (not including Summer). A student’s account will be disabled after three inactive semesters, and purged 30 days after they are disabled. Enrollment is determined using University records. See Computer Users’ Responsibilities PS06.55 (PS-107).
     

Active Faculty & Staff

  • myLSU Accounts (myLSU IDs) are created by Human Resource Management (HRM) or your Department Human Resource Contact.
    • ITS does not create myLSU IDs for new Faculty & Staff. 
    • Active faculty and staff may request a specific myLSU ID from their Human Resource Contact or Human Resource Management during New Employee Orientation.  LSU e-mail addresses are (myLSU ID)@lsu.edu.
    • When an employee separates from the university, they receive a 30 day warning prior to purging. These accounts are suspended from everything except for their primary myLSU ID. 
    • After another 30 days, everything except the primary myLSU ID will be purged.
    • Employees will still be able to view their W-2, parking tickets and other fees. The employee's primary myLSU ID will be active for one full calendar year after the last payroll activity. 
       
  • If a Faculty or Staff Member’s employment status is not Active or New Hire:
    • He or she must provide a Personnel Action Form (PAF) to verify employment with the University before an account can be created.  
    • A Personnel Action Form (PAF) is used  to verify a customers employment status when it cannot be verified through HRM in Mainframe.
    • A new employee may obtain a PAF from their departmental secretary or HR contact.
       
  • All LSU Faculty & Staff may access and use LSU Computing Resources until the termination of their affiliation with the University. Renewal is automatic and is based on University records. User(s) whose status as a student or employee has been terminated by the University are no longer authorized to utilize computing resources, even if their access has not been blocked by technology services. See Computer Users’ Responsibilities ps06.55 (PS-107). 
    • A User is defined as any person or entity that utilizes computing resources, including, but not limited to:
      • Employees,
      • Faculty,
      • Staff
      • Agents,
      • Vendors,
      • Consultants,
      • Contractors, and
      • Sub-contractors of the University.
         
  • LSUMail Accounts are valid for the duration of an individual's active relationship with LSU. Depending on an individual's status with the university, a myLSU account may become a candidate for deletion.
    • Faculty and Staff who have Resigned:  Access to LSUMail is disabled 30 days following separation from the university.

    • Faculty and Staff who have Retired:  Access to the primary LSUMail Account is retained and renewable in 10 year increments via e-mail.
       

Retired Faculty & Staff

  • Retired Faculty & Staff may be provided access and use LSU computing resources, in the sole discretion of the University, as long as there are resources available to support their continued use. However, the University may limit, withdraw, or deny access to retired members of its faculty and staff in its sole discretion. Renewal is automatic and is based on continued active account use and University records. If a resource supporting ‘active’ users becomes constrained and the number of accounts belonging to retired members must be reduced, account use and longevity will be used as the criteria for removing accounts as necessary to recover appropriate resources. See Computer Users’ Responsibilities PS06.55 (PS-107).
     
  • LSU Faculty & Staff who have Retired: Access to your primary LSUMail Account (@lsu.edu) is retained and renewable in 10 year increments via e-mail.
     
  • In order for LSU Employees to be able to access financial & tax documents, the myLSU Portal (my.lsu.edu) will persist for the calendar year following the last year of employment.
     

LSU Alumni

LSU Guests

  • LSU Guest Accounts are distributed based on the following: "The University, in its sole discretion, may provide limited access to Computing Resources for specialized purposes, such as:
    • Conference Attendees, 
    • External Entities Under Contract to Louisiana State University, and
    • Visitors.
  • A sponsor must be identified on any computer account provided for this purpose, and the sponsor must be a Dean, Department Head, or Director." See Computer Users’ Responsibilities PS06.55 (PS-107).
     
  • For more information on accounts available to LSU Guests, see the Guest Accounts: LSU Overview.

 

 

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