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General Information Support for Linux is limited, however, ITS has successfully configured and connected Linux devices to eduroam. The following steps will show you how to connect to eduroam. 1. Click on the Network Manager icon on the top right near the clock. 2. Select the eduroam wireless network. In the Wireless Network Authentication window, make sure...
Article Id: 17485

General Information This article will guide you through the process of creating an Academic Resource Center (ARC) account. In Autodesk, this has changed to the term Educational Community and the type of account is referred to as an educational institution account (separate from a student or educator account). Note: This article is for lab administrators that need access to multiple...
Article Id: 17496

BlueCat Address Manager: Directly Managing DNS Data & Domains To Edit DNS Data & Domains 1. Log into BAM . ( bam.lsu.edu ) Log in with a valid MyLSU ID & Password . ? 2. Click the DNS tab located in the top of the screen. 3. Click on the Everyone_else link under the...
Article Id: 17562

General Information OSFMount is a free utility that allows you to mount local disk image files (bit-for-bit copies of a disk partition) in Windows with a drive letter. It supports the creation of RAM disks, i.e. a disk mounted into RAM. This generally has a large speed benefit over using a hard disk. OSFMount also supports mounting images of CDs in .ISO format, which can be useful...
Article Id: 17463

General Information Parallels Desktop 9 for Mac enables you to run Windows and Mac applications side by side without the need to reboot the computer. The following operating systems can be run Windows 8, Windows 7, Windows Vista, Windows XP, Windows 98, Linux, and Google Chrome OS. Parallels are no longer offered through OnTheHub. If you are LSU Faculty or Staff and need...
Article Id: 17429

General Information Classic Shell™ is a free software that improves your productivity, enhances the usability of Windows (8) and empowers you to use the computer the way you like it. The main features are: Highly customizable start menu with multiple styles and skins; Quick access to recent, frequently-used, or pinned programs; Find programs, settings, files and documents; Classic...
Article Id: 17365

General Information This article will detail how to install and use the VMware View Client App on your iPad in order to access LSU's Virtual Computer Labs (VLAB). Installation Instructions 1. Open the App Store on your iPad. 2. Tap the Search button and search " VMware Horizon" . 3. Tap the Get button & then tap the Install button. When the...
Article Id: 16172

General Information Microsoft Office is a suite of products developed by Microsoft which includes Microsoft Word, Excel, Access, Publisher, Powerpoint, and Outlook. Please note that if you are already using Office 365 (more information in the following article link - Office 365 ), there is no need to update to 2019. Office 365 already contains all the latest and greatest...
Article Id: 19826

The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public. However, to request a service or report an issue you must first sign in to the portal. To Request a...
Article Id: 20386

Unlike previous iterations of Panopto Student Assignments, the newest iteration cuts down on the amount of work needed to create it. Please note, you'll need to be sure you have Provisioned your Panopto Course in Moodle first. Creating a Student Submission Assignment in Moodle Once again, please ensure you have Provisioned your Panopto Course in Moodle or it...
Article Id: 20431

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