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The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public. However, to request a service or report an issue you must first sign in to the portal. To Request a...
Article Id: 20386

General Information If a student is curious about what classes are available for the semester and would just like to browse, one can choose the Registration Services drop down menu and select the Schedule Booklet option. This will allow the student to see the classes open for the current semester. NOTE : If you receive the error " Sorry. Either your session has...
Article Id: 20571

For the Microsoft Teams mobile app, messages and phone calls can be silenced on a schedule. This is useful if you do not wish to receive phone calls at specific times (for example, after work hours). To Enable Teams Quiet Time: Open the Microsoft Teams app on your mobile device. On the upper-left corner of the app, click the menu icon (your initials or profile photo).
Article Id: 20516


To Add the WileyPlus Activity: Login to Moodle and select your course. In the course section where you would like to display WileyPlus activity, click on Create learning activity. Choose External Tool from the Activities tab. Fill in the Activity name field and select WileyPlus from the...
Article Id: 20353

The display name information is updated automatically based on information provided to the university; if a user requests a name change (for example, if they get married or divorced and request the name change through Human Resources), this information will also change in LSUMail. If you prefer an alternative name or nick name to display in LSUMail, you can manually update the Display Name in...
Article Id: 17046

The Media Access Control (MAC) address can be used to identify computers on the network. MAC address composes of twelve(12) alpha-numeric digits ranging from 0 to 9 and A to F. It is usually written in six groups of two digits separated by hyphens( - ), colons( : ), or spaces. The following are examples of MAC addresses: 001E35F5589B 00-20-E0-89-4F-DC 00:d0:59:a3:29:c5 00...
Article Id: 16817

Reporting Lost Items to the LSU Online Library: 1. Navigate to the LSU Online Library website. 2. Hover over the Services dropdown at the top of the screen, and then click Borrowing from LSU Libraries. 3. Switch to the Lost or Damaged items tab the the top of the Borrowing from LSU Libraries page. 4. Under the Lost books heading, click...
Article Id: 19034

General Information If a student is curious about what their current schedule looks like, one can choose the Registration Services drop down menu and select the Schedule Request option. This will allow the student to see their current schedule. Students may also drop and add classes to their schedule or order textbooks for current classes. The Schedule Request page is...
Article Id: 15718

NOTE: This method is only intended for Windows Pro or Windows Home editions. Creating a Bootable USB for Windows 10: 1. Access the Windows 10 Installation Tool site. 2. Scroll down the page, and click Download Tool Now 3. Click Save File in the Opening MediaCreationTool.exe pop-up. 4. If the User Account Control window...
Article Id: 17870

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