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To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

General Information Rogue access points are secondary wireless access points that can interfere with the signals of the original network, causing signal distortion and slowness. They are often set up by devices such as printers, media devices, or personal routers, even if the owner is unaware that it has happened. The signals can not only conflict with eduroam's signals, but can also be...
Article Id: 19581

Moodle Mail allows users to send email and other types of notifications through a Moodle course. These messages are not sent through an external email server, but through the Moodle site. Composing a New Message using Moodle Mail In your Moodle course, turn Editing on, open the sidebar, and click on the blocks icon. If the Moodle Mail block is not in the block drawer, follow...
Article Id: 20288

Restrict Access settings allows an activity to only be accessed by users which match (or fail to match) a set of criteria. To learn more about setting a conditional release on an activity see GROK article Moodle: Activities & Resources: Conditional Release: Restricting Access . Student View When an activity has restricted access students are not able to click on the...
Article Id: 20273

Roles In Moodle Primary and non-primary instructors and students are automatically assigned in Moodle via information received from the mainframe. However, on occasion, instructors may need to assign additional instructors, teaching assistants, or students to a course. Role assignment privileges are limited to roles lower in the hierarchy than the currently assigned role. The following...
Article Id: 20282

While registered students are automatically enrolled into your course, you can manually enroll extra participants, such as a Teaching Assistant (TA) or Guest Instructor. For the manual user to work with students, they must then be added to any section groups or manual groups in the course. To Enroll Participants into Your Course: 1. In the course sidebar, click on the administration...
Article Id: 20260

The Course Filter Settings are located on the Administration Menu. These settings contain filter options to control settings such as auto-links. Note: The settings available to you depend on your role and the number of sections you teach. For example, if you teach one section, you will not see the "Splitting" setting. Course Filter Settings: There...
Article Id: 20262

Please follow the steps below to use LSUMail for the first time. All steps are required. Do NOT skip any of these steps! To log into LSUMail for the first time: Check if you are eligible for LSUMail by logging into myLSU , select Personal Preferences at the left, then click LSU Email. You may also check via the button below: If you are eligible , you...
Article Id: 20267

The Course Tools page collects together displays, links, and blocks that are especially useful for instructor management of a course. You may access it by clicking the Course Tools link at the bottom of the table of contents for a course: which loads This will put the gear icon into Course...
Article Id: 20268

The Course Tools page collects together displays, links, and blocks that are especially useful for management of a student's course. You may access it by clicking the Course Tools link at the bottom of the table of contents for a...
Article Id: 20269

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