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Article Id: 20100

Some Outlook clients are able to receive encrypted messages, and will not require the use of the encrypted message portal or Outlook Web Access; however, the Outlook Web Access application is the recommended and easiest method to view these messages . Reading Messages From Outlook Web Access: If you receive an encrypted message and you’re in Outlook Web Access, OME will...
Article Id: 19828

To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

Instructors can affect grades for a workshop activity in Moodle during the assessment and grading evaluation phases. During the Assessment phase, instructors can provide their own assessments of student submission or of student assessments, with a selected weight. During the Grading evaluation phase , grades that students have already received are re-calculated based on an in-activity...
Article Id: 19759

General Information GROK ( grok.lsu.edu ) is LSU's Online Knowledge Base that is managed by Information Technology Services (ITS). GROK provides an ever-expanding resource that includes overviews, helpful links, and step-by-step instructions for installing or...
Article Id: 16593

This article will explain how to pull analytics for GROK & Tigerware. These include both site statistics and GROK student metrics. Student Worker Metrics You can pull metrics for student workers via two ways: Article edit statistics: https://grok.lsu.edu/edit/ViewEditorStats.aspx The Article statistics are embedded in the site and not configurable. For info or...
Article Id: 20300

When a lesson is available to students, they will click on the activity and navigate through the content. The appearance of the activity will depend on how the instructor has set up the activity (whether the will see a progress bar, menu of pages, a countdown counter, etc.). How to View Student Progress (Reports) Select the Reports tab. The Reports tab shows the performance...
Article Id: 20303

Moodle Mail allows users to send email and other types of notifications through a Moodle course. These messages are not sent through an external email server, but through the Moodle site. Composing a New Message using Moodle Mail In your Moodle course, turn Editing on, open the sidebar, and click on the blocks icon. If the Moodle Mail block is not in the block drawer, follow...
Article Id: 20288

Users are able to set up notifications in Moodle mail. Creating a Notification in Moodle Mail: Login to Moodle and select your course. Locate the Moodle Mail block and select the Create Notification link. Note : if you do not see the Moodle Mail block, you may need to Turn This Block On . You will be brought to your notification...
Article Id: 20295

The Feedback activity allows instructors to create a customized survey for collecting feedback through a variety of question types. Instructors can write their own customized questions, and any question can be non-graded, which makes this activity useful for evaluations. For help with submissions, direct students to GROK 20286, Submitting a Feedback Activity . Preparing the feedback...
Article Id: 20296

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