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The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public. However, to request a service or report an issue you must first sign in to the portal. To Request a...
Article Id: 20386

A Description question page simply shows some text (and possibly graphics) without requiring an answer. It is more of a label than a question type, and can be used to provide instructions, rubrics, graphics, or other content. Note that these questions are not really questions so they are ignored when adding random questions from a category. TIP: When shuffling questions is turned...
Article Id: 20337

*NOTE: Plus/minus grading is required for all undergraduate, graduate, and professional courses using the A+ through F letter grading system. The default scale in Moodle will be a “sample” grading scale in which instructors can adjust to meet their own needs. If the plus and minus scale does not show up, or if you do not see enough spaces for all the letter grade boundaries for the...
Article Id: 20341

NOTE : You cannot use any Office software until your first day of class , regardless of status, if you are a new student. To Install Office365 ProPlus on a Mac: 1. Sign in to Office365 using your LSUMail account (e.g. mtigers1@lsu.edu) . Please note, if you are off-campus, you may be required to follow additional steps to prove your identity. If you need assistance or...
Article Id: 17771

Microsoft only allows five computers to have software installed and activated at a time. In order to add a new computer, you must deactivate one of the other computers. To Manage Your Office365 Pro Plus Installations: 1. Sign in to Office365 using your LSUMail account (i.e. mtiger1@lsu.edu) . Please note, if you are off-campus, you may be required to follow additional steps...
Article Id: 17779

To Set up a Signature in Outlook 2016 Using a Mac: 1. In Outlook 2016. 2. Click Outlook on the top menu then Preferences. 3. This screen will appear. Click Signatures under the E-mail section to create a signature. 4. After you click Signatures, this screen will appear showing your current signatures. The + and - signs at...
Article Id: 18091

The following is a guide to accessing the LSU E-mail directory through non-Exchange programs such as Mozilla Thunderbird. To Link to the LSU Address Book through the LDAP Server: 1. Open Thunderbird . 2. Select Tools from the taskbar at the top of the screen, and then scroll down to Options . 3. Select the Composition & Addressing tab. 4.
Article Id: 4889

General Information If a student is curious about what their current schedule looks like, one can choose the Registration Services drop down menu and select the Schedule Request option. This will allow the student to see their current schedule. Students may also drop and add classes to their schedule or order textbooks for current classes. The Schedule Request page is...
Article Id: 15718

General Information LSU is running a mailing list manager called LISTSERV from L-Soft International . LISTSERV is an e-mail list management software that allows for e-mail newsletters, announcement lists, discussion communities, etc. When you first join an LSU LISTSERV, you will be notified with an e-mail message letting you know that you have been added. The Listowner is...
Article Id: 15775

What is Microsoft Clutter? LSUMail users may receive e-mail notifications about the Clutter application. This is a legitimate service provided by Microsoft Office 365 to assist users in keeping their mailboxes clean. Microsoft will automatically enable Clutter for all LSUMail users starting June 2015, but it can be disabled at any time. Subject Lines include: "Let's clean...
Article Id: 17723

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