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In the ITS Customer Self-Service Portal, you are able to view your tickets, check the status of your open requests, provide updates to your tickets, and even reopen tickets as needed. The Portal can be accessed at itservice.lsu.edu . To View and Update your open tickets: Log into the Self-Service Portal with your myLSU credentials by clicking on Sign In in the upper right...
Article Id: 20387

The journal activity in Moodle gives students a private space to respond to a prompt—the work students submit is visible only to the instructor. Instructors can either limit the availability of a journal entry or leave it open so that the student can add to it indefinitely. While it is open, students can continuously edit or add to their entry, and instructors can continuously update the grade....
Article Id: 20285

When using Moodle Mail, users have the option to send their emails at a future time or date. To View Your Queued Messages in Moodle Mail: Login to Moodle and select your course. Navigate to your Moodle Mail block, and select View Schedules . Note : if you do not see the Moodle Mail block, you may need to Turn This Block On . You will...
Article Id: 20289

General Information If a student is curious about what classes are available for the semester and would just like to browse, one can choose the Registration Services drop down menu and select the Schedule Booklet option. This will allow the student to see the classes open for the current semester. NOTE : If you receive the error " Sorry. Either your session has...
Article Id: 20571

As part of ongoing modernization efforts with Single Sign-On (SSO) and Identity Access Management (IAM), LSU’s K2/BPM application offerings are being methodically migrated on an application-by-application basis to leverage an upgraded SSO process (much like Microsoft Teams and LSU E-mail are currently). Some common K2/BPM applications in use at LSU that will be affected include: Workday...
Article Id: 20630

Online Resources The LSU Libraries offer many online resources to support research and instruction. These include databases and ebook collections available on- and off-campus to the LSU community. LOUIS: The Louisiana Library Network is a partnership with Academic Libraries, State and Private Libraries, and Museums and Archives located on LSU Campus. LOUIS provides...
Article Id: 16826

The display name information is updated automatically based on information provided to the university; if a user requests a name change (for example, if they get married or divorced and request the name change through Human Resources), this information will also change in LSUMail. If you prefer an alternative name or nick name to display in LSUMail, you can manually update the Display Name in...
Article Id: 17046

Article Id: 20163

The steps below outline the process of how an instructor of a course can import materials from a colleague's course. To Import Materials from another Instructor's Course: Prepare the Content: Instructor A (the colleague providing the course content) should ensure that the content is stored is in a Blueprint Course. To request a Blueprint Course see Moodle: Blocks:...
Article Id: 20181

Instructors can create their quiz questions directly in the Question Bank before creating a Quiz. One may want to do this if they would like the questions added for the entire course before they create their quizzes. Important Note : Quiz Categories should be created before creating Quiz Questions in the Question Bank. ( How do I Create Quiz Categories? ) After adding your...
Article Id: 20190

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