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The display name information is updated automatically based on information provided to the university; if a user requests a name change (for example, if they get married or divorced and request the name change through Human Resources), this information will also change in LSUMail. If you prefer an alternative name or nick name to display in LSUMail, you can manually update the Display Name in...
Article Id: 17046

This article describes the steps to set up personal Contact Groups in Outlook 2011 Mac . A contact group is a list of e-mail addresses referenced under a single name. It acts as a mailing list. You can then address an e-mail to the Contact group and the message will be sent to all group members. PLEASE NOTE: This will save the contact group(s) to the local machine and not be...
Article Id: 15980

The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public. However, to request a service or report an issue you must first sign in to the portal. To Request a...
Article Id: 20386

In the ITS Customer Self-Service Portal, you are able to view your tickets, check the status of your open requests, provide updates to your tickets, and even reopen tickets as needed. The Portal can be accessed at itservice.lsu.edu . To View and Update your open tickets: Log into the Self-Service Portal with your myLSU credentials by clicking on Sign In in the upper right...
Article Id: 20387

The Assignment Builder allows you to create an assignment that students can complete for a grade. To Access the Assignment Builder: Create a VoiceThread within your Course. Important note: To ensure the activity imports into other Moodle courses, click on the "Select Content" button from within the External Tool menu to launch the VoiceThread Setup Page.
Article Id: 19359

The following is a guide to accessing the LSU E-mail directory through non-Exchange programs such as Mozilla Thunderbird. To Link to the LSU Address Book through the LDAP Server: 1. Open Thunderbird . 2. Select Tools from the taskbar at the top of the screen, and then scroll down to Options . 3. Select the Composition & Addressing tab. 4.
Article Id: 4889

What is Microsoft Clutter? LSUMail users may receive e-mail notifications about the Clutter application. This is a legitimate service provided by Microsoft Office 365 to assist users in keeping their mailboxes clean. Microsoft will automatically enable Clutter for all LSUMail users starting June 2015, but it can be disabled at any time. Subject Lines include: "Let's clean...
Article Id: 17723

NOTE : You cannot use any Office software until your first day of class , regardless of status, if you are a new student. To Install Office365 ProPlus on a Mac: 1. Sign in to Office365 using your LSUMail account (e.g. mtigers1@lsu.edu) . Please note, if you are off-campus, you may be required to follow additional steps to prove your identity. If you need assistance or...
Article Id: 17771

Microsoft only allows five computers to have software installed and activated at a time. In order to add a new computer, you must deactivate one of the other computers. To Manage Your Office365 Pro Plus Installations: 1. Sign in to Office365 using your LSUMail account (i.e. mtiger1@lsu.edu) . Please note, if you are off-campus, you may be required to follow additional steps...
Article Id: 17779

How to Access IMS/TSO Account Requests: 1. Log into myLSU . 2. On the left hand side panel, expand Computing Services and click IMS/TSO Account Request . 3. Fill out the information and click Submit Request How to Acquire Budget Code 1. Login to myLSU . 2. Underneath the Financial Services dropdown on the...
Article Id: 17637

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