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General Information Alison is a free and open-to-anyone website for professional training and provides e-certificates upon completion of a topic. Anyone in the LSU community (or out) can access online training resources with FREE certificates 24x7 through Alison. Sign up is via Email or connected services like Facebook, Google, LinkedIn, Yahoo, and Hotmail ( ...
Article Id: 18674

General Information Google Chrome is a internet web browser designed for...
Article Id: 16489

General Information Tivoli Storage Manager (TSM) provides automated backup of client systems' data to a central storage server. It offers automated data protection that can help reduce the risks associated with data loss. Backups occur overnight during various time slots over the LSU campus network. TSM enables users to protect their organization’s data from failures and other...
Article Id: 6881

General Information Symantec Endpoint Protection is no longer offered. For LSU owned devices, please reach out to your department IT for Enterprise supported AV solutions.
Article Id: 15847

General Information Skype for Business is instant messaging (IM), online meetings, calling, video conferencing, and sharing and collaboration client all rolled into one package. Notice: Skype for Business will be fully replaced by Microsoft Teams and is retiring; the official end-of-life will be July 31, 2021. After this time, Skype for Business will no longer be...
Article Id: 18144

LSU Forms: Request for Taxpayer ID Number and Certification (W-9) Request for Taxpayer ID Number and Certification (W-9) - This form is a request for a Taxpayer Identification Number and Certification.
Article Id: 11459

Issue Description When using the Cisco AnyConnect VPN client on Linux computers, the error messages below might be encountered: Possible Solution This error is caused by a syntax error in one of the configuration files. The error was fixed in the latest version of AnyConnect client for Linux. The old client must be completely removed from the computer: All...
Article Id: 16973

General Information Mail is a program native to Mac's OS that's used as a personal email-box. Mac Mail can serve as host to multiple mailboxes and allows the user to sort through emails with ease. Configure Mac Mail Mac Mail is no longer supported for LSUMail. Please see the following article for more information on accessing your LSUMail -- LSU Mail...
Article Id: 16839

General Information These following Reference Guides will provide you with resources available at LSU, as well as guidelines/ best practices to effectively use technology to enhance teaching and learning. Quick Reference Guides Digital Media Resources: Quick Reference Guide Survey Design and Administration Best Practices Referenced from the ...
Article Id: 17437

Pre-Installation Notes 1. ITS recommends using Firefox or Safari. (See ITS Web Browser Recommendations for more information.) 2. Review System Requirements . Installation Steps 1. Copy & paste into a browser: https://client.vpn.lsu.edu. (*This will only work off-campus*) 2. Enter your MyLSU ID & password, and click Login . (If...
Article Id: 14555

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