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General Information The Information Technology Services uses Active Directory Service, using existing myLSU IDs for access to a campus-wide Windows-based directory. This service is available to all departments in order to create a safer and more reliable Microsoft Windows computing environment at LSU. Departments are not required to create or manage IDs and names because they can rely on...
Article Id: 3717

NOTE: The following instructions will only work for ArcServer, ArcPortal, and other enterprise host applications. If you need to access ArcGIS, please see the following article: Access ArcGIS Pro This article is to walk you through the steps to reauthorize your ArcGIS provisioning file once it has been received. To License ArcServer/ArcPortal or Enterprise products: 1....
Article Id: 16133

This article will explain how to pull analytics for GROK & Tigerware. These include both site statistics and GROK student metrics. Student Worker Metrics You can pull metrics for student workers via two ways: Article edit statistics: https://grok.lsu.edu/edit/ViewEditorStats.aspx The Article statistics are embedded in the site and not configurable. For info or...
Article Id: 20300

Completion conditions settings are located in two places: in the dropdown menu on the activity card, and inside the activity settings. These settings determine how an activity is counted towards the student's overall progress in the course, which is shown as a percentage on the course card on the My Courses page. Completion is not strictly related to the student's grade in the course,...
Article Id: 20272

Roles In Moodle Primary and non-primary instructors and students are automatically assigned in Moodle via information received from the mainframe. However, on occasion, instructors may need to assign additional instructors, teaching assistants, or students to a course. Role assignment privileges are limited to roles lower in the hierarchy than the currently assigned role. The following...
Article Id: 20282

To Retrieve a Lost Product Key: 1. Log in to OnTheHub , click Options at the top right, and then select Your Account/Orders. 2. Click View Details under the Product whose key you want to retrieve. 3. You will then be able to choose Access Guarantee Retrieval which will allow you to retrieve your Product Key. OnTheHub will then charge you for...
Article Id: 19768

Below you will find answers to the most commonly asked questions about Moodle. All Users How can I change or remove my Moodle Profile photo? User profile photos can now be removed or replaced. When a user profile is first created, Moodle attempts to retrieve the user's photo from the LSU TigerCard system. If your photo is not transferred or if you wish to change or remove...
Article Id: 20453

It is possible to enable SSO authentication in Qualtrics Surveys so that participants who take the survey can be identified as needed. There is also the option to enable Personal Links which distribute a unique link to each user you would like to take the survey. To do so, please see Track Participants via Personal Link You may also look into survey logic settings such as Skip,...
Article Id: 20454

General Information The following is a guide to maintaining organizational units in the LSU ITS Active Directory system. Organizational Units allow organizations on campus to maintain control over their resources, like: computers, servers, printers and file shares. Below are instructions on how to maintain OU's. Creating Objects in an Organizational Unit By creating...
Article Id: 5269

Honorlock is an online proctoring service used for managing and monitoring remote exams. This service uses a combination of AI and live proctors to maintain exam integrity. During the exam session, the AI program monitors test-takers via browser extension and flags suspicious behavior. At the same time, live proctors review all flags and either dismiss the flag without interruption or briefly...
Article Id: 20634

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