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IMPORTANT: Departments are to purchase Apple products through the CDW-G supplier website in Workday. Only if CDW-G indicates in writing that the items cannot be provided are departments able to submit a non-catalog requisition to purchase directly from Apple via Apple's Online Education Store. To Purchase Apple Hardware & Software for Institutional Use (LSU Owned): For...
Article Id: 16545

General Information For Windows computers that are members of the campus Active Directory, Tenure Track Faculty will automatically have easy access to their data folder. Tenure Track Faculty PCs will automatically map the drive letter R to \\clients.storage.lsu.edu\research\%username%. Note: If the faculty member has just been designated as a Tenure Track Faculty member or if the...
Article Id: 17310

Getting Started This article explains the steps for setting up LSUMail on Microsoft Outlook. LSUMail is a hosted service provided by Microsoft Online Services. NOTE : These instructions and images are from a Windows 10 computer. Password Information for LSUMail: Reset your LSUMail Password with the myLSU Portal . NOTE : After changing...
Article Id: 18151

To Retrieve a Lost Product Key: 1. Log in to OnTheHub , click Options at the top right, and then select Your Account/Orders. 2. Click View Details under the Product whose key you want to retrieve. 3. You will then be able to choose Access Guarantee Retrieval which will allow you to retrieve your Product Key. OnTheHub will then charge you for...
Article Id: 19768

To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

General Information Microsoft Teams is a collaboration and communications platform that combines Voice and Video web calling, instant messaging, and group collaboration into one application. The communications portion can be used internal and external to LSU, while the collaboration portion is limited to LSU A&M flagship campus. The service Integrates with Office365...
Article Id: 19796

To Find the MAC (Media Access Control) Address on Google TV: 1. At the top right corner of the TV, select Settings button. 2. Choose System then choose About . 3. Select Status then MAC address . NOTE: This will only work if you are connected to the internet. Referenced from: ...
Article Id: 16633

Transfer your Mobile Device From an AT&T Employee Account ... To an AT&T Personal Account Visit an AT&T Retail Store (in Person) Visiting the store is ONLY necessary if you want to upgrade your device. 1. PRIOR to visiting a retail store, call AT&T @ 888-444-4410 to Request a “ Transfer of Billing Responsibility ”. Representatives are available ...
Article Id: 17712

Accessibility in Tableau Tableau 10.2 introduced new accessibility features to ensure that content created therein can adhere with Web Content Accessibility Guidelines (WCAG) and be accessible to as many individuals as possible. There are three levels of WCAG accessibility: A, AA, AAA. These levels are determined by the four main principles of accessibility determining if a content...
Article Id: 19798

Article Id: 20127

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