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To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

General Information Microsoft Teams is a collaboration and communications platform that combines Voice and Video web calling, instant messaging, and group collaboration into one application. The communications portion can be used internal and external to LSU, while the collaboration portion is limited to LSU A&M flagship campus. The service Integrates with Office365...
Article Id: 19796



Completion conditions settings are located in two places: in the dropdown menu on the activity card, and inside the activity settings. These settings determine how an activity is counted towards the student's overall progress in the course, which is shown as a percentage on the course card on the My Courses page. Completion is not strictly related to the student's grade in the course,...
Article Id: 20272

Roles In Moodle Primary and non-primary instructors and students are automatically assigned in Moodle via information received from the mainframe. However, on occasion, instructors may need to assign additional instructors, teaching assistants, or students to a course. Role assignment privileges are limited to roles lower in the hierarchy than the currently assigned role. The following...
Article Id: 20282

Below you will find answers to the most commonly asked questions about Moodle. All Users How can I change or remove my Moodle Profile photo? User profile photos can now be removed or replaced. When a user profile is first created, Moodle attempts to retrieve the user's photo from the LSU TigerCard system. If your photo is not transferred or if you wish to change or remove...
Article Id: 20453

It is possible to enable SSO authentication in Qualtrics Surveys so that participants who take the survey can be identified as needed. There is also the option to enable Personal Links which distribute a unique link to each user you would like to take the survey. To do so, please see Track Participants via Personal Link You may also look into survey logic settings such as Skip,...
Article Id: 20454

Accessibility in Tableau Tableau 10.2 introduced new accessibility features to ensure that content created therein can adhere with Web Content Accessibility Guidelines (WCAG) and be accessible to as many individuals as possible. There are three levels of WCAG accessibility: A, AA, AAA. These levels are determined by the four main principles of accessibility determining if a content...
Article Id: 19798


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