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An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. To Update Your Network Adapter in Windows 10: 1. Click the Start button in the bottom left-hand corner of the screen, and type Device Manager in the Search bar. 2. The Device...
Article Id: 19478

Sometimes Firewalls can affect connectivity. You can see if the connection issue is caused by a firewall by turning it off temporarily and then trying to visit a website you trust. IMPORTANT NOTE: Turning off your Firewall makes your PC more vulnerable to hackers, worms, or viruses. Turn it back on as soon as possible. To Turn On / Off Firewalls in Windows 10: 1. Click on...
Article Id: 19476

Editing the Registry in Windows 10: Once in a while, the user may find it necessary to edit the registry to change Windows 10 configuration. NOTE: Before any registry editing, make sure to back up all entries within the registry. 1. Open the Start menu and type "run" into the search box. 2. Select the program "regedit" from the list of options...
Article Id: 19317

Creating an Bootable Thumbdrive from an ISO File in Windows: 1. Download Rufus by scrolling down and clicking Rufus 2.2 under the download section. Open Rufus. 2. Plug in your thumb drive and select it under the Device pull down menu. 3. In the Format Options section, click on under Create a bootable disk using. Select the .iso file...
Article Id: 17874

General Information This information has to do with the way the computer processes information and its available current features. Newer versions are more secure and can handle newer programs more effectively. To determine what version you are using on your Windows Operating System, follow the steps below. If you only need to see how to upgrade, jump to: How to Upgrade your Windows...
Article Id: 20462

Determine if you are on the LSU Domain - Windows 10: 1. Click the Start button in the bottom left corner of the screen. 2. Type Control Panel and select Control Panel from the search bar at the bottom of the screen. 3. Choose System and Security from under the Adjust your computer's settings. 4. On the next screen, click System .
Article Id: 17956

To find the MAC Address on a Windows 7 or 10 Computer: 1. Open the Windows Command Prompt . a. Click the Start menu. Type Command Prompt in the search box and press Enter . b. Click on the Command Prompt , displayed in the search results. NOTE: You may also open Command Prompt by pressing Windows key + R, then typing cmd and pressing Enter. 2. In...
Article Id: 15960

Find your IP Address on Windows 10: Using the Command Prompt 1. Open the Command Prompt . a. Click the Start icon, type command prompt into the search bar and press click the Command Prompt icon. 2. Type ipconfig/all and press Enter. 3. The IP Address will display along with other LAN details. Find your IP Address on Windows...
Article Id: 14842

To Clear Cached Credentials in Windows 10: 1. Click on the Search icon in the bottom left corner of the screen and type in Credential Manager . Click on the icon when it appears. 2. The next window is where you can manage your credentials. Next to the credential that you want to remove, click the down arrow. Click Remove to delete. Referenced...
Article Id: 19650

Frequent users of the command prompt may find the steps presented below quite useful. To Quickly Open the Command Prompt: 1. Hold Shift and Right Click . (This keyboard combination may be used on the Desktop or within Windows Explorer.) NOTE: By default, certain newer Windows versions show "Open PowerShell window here" in place of "Open command window here." If you...
Article Id: 13578

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