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To Access Reference Help through LSU Special Collections: 1. Navigate to the LSU Special Collections Library website. 2. Under the Services drop down menu at the top of the screen, click Reference Help . 3. A new webpage will open to the Reference Help homepage, where you can click multiple links to answer specific questions. Referenced...
Article Id: 19156

To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

To Retrieve a Lost Product Key: 1. Log in to OnTheHub , click Options at the top right, and then select Your Account/Orders. 2. Click View Details under the Product whose key you want to retrieve. 3. You will then be able to choose Access Guarantee Retrieval which will allow you to retrieve your Product Key. OnTheHub will then charge you for...
Article Id: 19768

General Information Microsoft Teams is a collaboration and communications platform that combines Voice and Video web calling, instant messaging, and group collaboration into one application. The communications portion can be used internal and external to LSU, while the collaboration portion is limited to LSU A&M flagship campus. The service Integrates with Office365...
Article Id: 19796

This article will explain how to pull analytics for GROK & Tigerware. These include both site statistics and GROK student metrics. Student Worker Metrics You can pull metrics for student workers via two ways: Article edit statistics: https://grok.lsu.edu/edit/ViewEditorStats.aspx The Article statistics are embedded in the site and not configurable. For info or...
Article Id: 20300

Teaching Courses are the Moodle courses that students can participate in. They are automatically created 30 days prior to the start of each semester, based on the courses listed on the LSU mainframe. One Teaching Course is created for each unique course taught in a semester. You will recognize a Teaching Course by its name, which includes the current semester, course title, and primary...
Article Id: 8592

Obtaining a License Most users are able to use SPSS free of charge on LSU-Owned Windows devices via the Software Center application. To view more information on Software Center, please see the following article: Software Center: LSU Overview If you cannot utilize Software Center or it does not work for your use case, the original paid method below is still available by...
Article Id: 7902


Completion conditions settings are located in two places: in the dropdown menu on the activity card, and inside the activity settings. These settings determine how an activity is counted towards the student's overall progress in the course, which is shown as a percentage on the course card on the My Courses page. Completion is not strictly related to the student's grade in the course,...
Article Id: 20272

To Access the Calendar through the myLSU Portal: 1. Log into myLSU . 2. On the home page, select the Calendar icon. 3. After clicking on the Calendar icon, a new window will open in your browser that will take you to the Calendar website. Here you can choose the calendar view you need or see other calendar updates, with the event calendar set as the...
Article Id: 15745

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