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To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

General Information Microsoft Teams is a collaboration and communications platform that combines Voice and Video web calling, instant messaging, and group collaboration into one application. The communications portion can be used internal and external to LSU, while the collaboration portion is limited to LSU A&M flagship campus. The service Integrates with Office365...
Article Id: 19796


Coates Hall - Room 202 Capacity: 30 Classroom Setup Dell Optiplex 990 Windows 7 computer with Internet access JVC SR-MV55 DVD/VHS Combo Student and Teacher Interactive Cameras Optional Teacher Tracking Camera 4 Panasonic 65" Plasma Monitors WolfVision Visualizer VZ-C12 Document Camera Video Conferencing Codec Polycom HDX 9000 12" Crestron TPS-12B Touch Screen Switcher...
Article Id: 12870

General Information Qualtrics is a research and survey software that allows CURRENTLY ENROLLED students, currently active faculty and staff of the LSU A&M, Law Center, and Veterinary Medicine campuses to create, distribute, and analyze robust surveys. Qualtrics products are supported in Safari, Chrome, Edge, Internet Explorer, and Firefox browsers. Account...
Article Id: 17498

To Access the Calendar through the myLSU Portal: 1. Log into myLSU . 2. On the home page, select the Calendar icon. 3. After clicking on the Calendar icon, a new window will open in your browser that will take you to the Calendar website. Here you can choose the calendar view you need or see other calendar updates, with the event calendar set as the...
Article Id: 15745

Getting Started with Panopto This article is for Non-Moodle users using Panopto via the Panopto Web Portal. The main differences using the Panopto Web Portal instead of Moodle are no direct delivery of videos to your Moodle course and more management of viewers for your recordings. Note: ITS recommends that instructors use Moodle for Panopto lecture capture and supplemental video...
Article Id: 17474

Important Note: These instructions are for a PC to connect to an on-campus PC ONLY. If a user is needing to connect their PC to another on-campus Mac, there are no known solutions at this time; please contact your departmental IT person for further resources or devices that may be available. Part 1 In order to remotely connect to your campus computer from home, you must first...
Article Id: 20103

How to Access the Tuition Exemption Request: 1. Log into myLSU Portal. 2. On the left hand side panel, expand Employee Resources, and click on Tuition Exemption Request . 3. If you have pop-ups disabled, make sure you enable popups for mapp02.lsu.edu and wait 10 seconds for the page to load.
Article Id: 17643

To access Sponsored Programs through the myLSU Portal: 1. Log into myLSU Portal . 2. On the left-hand side panel, expand Research Support and click on Sponsored Programs. 3. You are now on the Sponsored Programs System screen.
Article Id: 17660

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