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In some cases, survey reports may not provide the results directly on the website due to issues with the data. This article provides additional information on what happens in these cases and what can be done to access the data. To Troubleshoot Survey Reports Not Appearing: This issue may happen for a few different reasons, so the right option to resolve it can be one of few...
Article Id: 20541


To Retrieve a Lost Product Key: 1. Log in to OnTheHub , click Options at the top right, and then select Your Account/Orders. 2. Click View Details under the Product whose key you want to retrieve. 3. You will then be able to choose Access Guarantee Retrieval which will allow you to retrieve your Product Key. OnTheHub will then charge you for...
Article Id: 19768

To Access the LSU Library Digital Scholarship Lab: 1. Navigate to the LSU Libraries page. 2. Under the Services category at the top of the screen, select Digital Scholarship Lab. 3. The Digital Scholarship Lab page should open up. It gives a general description along with contact information. Referenced from: LSU...
Article Id: 19135

To Access LSU Library Instructional Services: 1. Navigate to the LSU Online Library web page. 2. Under the Services tab at the top of the screen, you will see Research & Instruction Services options. 3. Click on any of these options to see information for reserving a LSU Library classroom, scheduling a library instruction session, and contacting the...
Article Id: 19137

To Access Reference Help through LSU Special Collections: 1. Navigate to the LSU Special Collections Library website. 2. Under the Services drop down menu at the top of the screen, click Reference Help . 3. A new webpage will open to the Reference Help homepage, where you can click multiple links to answer specific questions. Referenced...
Article Id: 19156

To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

General Information Microsoft Teams is a collaboration and communications platform that combines Voice and Video web calling, instant messaging, and group collaboration into one application. The communications portion can be used internal and external to LSU, while the collaboration portion is limited to LSU A&M flagship campus. The service Integrates with Office365...
Article Id: 19796

To Access Leave Certification through the myLSU Portal: 1. Log in to myLSU . 2. On the left-hand side menu, click Employee Resources , then choose Workday Leave Certification . 3. The link will bring you to the Leave Certification webpage.
Article Id: 18942

To Access Discovery through the myLSU Portal: 1. Log into myLSU . 2. On the left hand side menu, click Library Resources , then click Discovery . 3. The link will bring you to the Discovery webpage.
Article Id: 18943

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