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Linux IAAS SLA Introduction This document is to establish the Service Level Agreement for LSU’s Linux-based IAAS (Infrastructure as a Service). Service Availability ITS does not currently guarantee a service availability target but strives to maintain 99.9% availability, excluding pre-established monthly maintenance windows and down time caused by...
Article Id: 17667

Obtaining Header Information: 1. Open the particular email in a new window by double-clicking on the message in the message list. 2. Select File , then under the info tab, click properties . 3. Locate the text area labeled 'Internet Headers .' 4. The headers are located inside this text area. Select and copy the text to a text editor.
Article Id: 18032

To Access Reference Help through LSU Special Collections: 1. Navigate to the LSU Special Collections Library website. 2. Under the Services drop down menu at the top of the screen, click Reference Help . 3. A new webpage will open to the Reference Help homepage, where you can click multiple links to answer specific questions. Referenced...
Article Id: 19156

Article Id: 16382

General Information This information is for the LSU Office Phones for the Baton Rouge Campus. Eligibility & Order Procedures Available To: LSU Faculty & Staff with an LSU Office Phone. Request Service: Submit the relevant request through the ITS Phone Service Catalog Authorization: Have a University Budget Code Delivery Time: Within 2...
Article Id: 16555

LSU DNSSEC: DNS Security Extensions What is DNSSEC? In short : A secure domain name resolution system . The Domain Name System (DNS) was not designed with security in mind. Many Internet protocols have changed from their original design to accommodate changes needed for protection against the not-so-honest script junkies out in the world today. Many protocols, that...
Article Id: 14500

University Offices To request cable television service to a campus office, complete a Online Request Form . For serviced buildings, telecommunications professionals will either install a new outlet or activate an existing outlet. Unserviced buildings must be wired for cable connectivity. Professionals in the Networking and Infrastructure division of ITS will evaluate the building's needs...
Article Id: 12860

General Information Web templates are available for incorporating the new visual identity of LSU into official LSU Websites. These web templates include headers, footers, and background images. Complete information about the LSU Visual Identity Program and proper use of this font can be found on the LSU Office of Public Affairs Web site: Division of Strategic Communications .
Article Id: 13460

A Panopto video can be added to an individual course section as an External Tool (see article 20058 ). This is also the process for adding a Panopto video quiz, which must be created on the Panopto site (see How to Add a Quiz to a Video )....
Article Id: 20449


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