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General Information Disclaimer: BEFORE USING ANY Encryption Programs, please contact your Local TSP (Technology Support Professional) or IT Administrator / Contact. If you are required to or you do store sensitive information on an electronic device, you should protect yourself and the University by encrypting the data. You are able to ENCRYPT the Data ONLY WHEN...
Article Id: 6983

Who reviews/approves the IT100 and why? The IT100 is reviewed by three different groups: Data Governance, ITS Security, and the Digital Resource and Content Committee (DRC). These groups analyze the potential data involved, security risks related to use of the software, and compliance with accessibility standards. Is IT100 approval required for purchases made by LaCarte card? ...
Article Id: 20507

General Information BeyondTrust Remote Support (previously known as "Bomgar") is a tool used at LSU in order to provide Secure Remote for any system or device. It provides desktop support & troubleshooting compatible with most desktops & mobile devices. Technology Support Professionals (TSPs) working in Departments External to ITS can choose to participate in the LSU Concurrent...
Article Id: 10709

BuildingGreen, Inc. is an independent company committed to providing accurate and timely information designed to help building-industry professionals and policymakers improve environmental performance, and reduce the adverse environmental impact of buildings. LSU provides access to the BuildingGreen Resources to all current LSU Students, Faculty, & Staff. Pre-Installation...
Article Id: 14777

To Connect to the LSU VPN: 1. Go to the AnyConnect home menu. 2. Touch LSU VPN . 3. Log in with your MyLSU ID and password. 4. You are now connected to LSU VPN through Cisco AnyConnect app on your Android device. Troubleshooting VPN The Automatic Installation DID NOT work... 1. Try another Web Browser. ITS...
Article Id: 16165

LSU Online: Getting Started: Welcome and Orientation Overview Welcome to the Student Orientation! This orientation course is designed to help you become a successful online learner and to help you acclimate to online courses, the online community, and to introduce you to the online learning environment. The orientation is an important part of your LSU online experience whether you...
Article Id: 17052

When setting up a Time Capsule device on LSU's network, certain measures need to be taken to ensure university network policies are followed. (See PS-131 Network Security for more information.) Connect the Ethernet cable to your Time Capsule using the Ethernet WAN port. DO NOT plug anything into the LAN ports. Register the Time Capsule in NetReg: Navigate to...
Article Id: 17074

Application Process Visit the LSU Residential Life Website directly to learn more about living on campus. Apply Online Residential Life The Residential Life Center is located near the intersection of South Campus Drive & Highland Road. (Located inside Grace King Hall, Room 99) LSU Support & Policy Statements Service Desk Contact...
Article Id: 17033

Determine if you are on the LSU Domain - Mac OS X Mountain Lion (10.8) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon, which is located under Internet & Wireless. 4. Click Advanced in the Network dialog box. 5. Under the WINS tab you...
Article Id: 17585

Determine if you are on the LSU Domain - Mac OS X Mavericks (10.9) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon. 4. Click Advanced in the Network dialog box. 5. Under the WINS tab you should see a field entitled Workgroup. If this says LSU ...
Article Id: 17586

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