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When reporting a suspicious e-mail or a potential phishing attempt to ITS, please include the Message Header. The Message Header contains helpful information which can assist e-mail administrators in troubleshooting. Note: The LSU IT Security and Policy (ITSP) Team has deployed Cofense Reporter, an application that provides users the ability to report suspicious e-mails to the ITSP...
Article Id: 14922

General Information All LSU students and employees automatically get a myLSU account to access University services through the myLSU portal. An e-mail address of the format @lsu.edu is also automatically generated when the myLSU account is created. Therefore, everyone with a myLSU account also has a @lsu.edu address. However, what happens to messages sent...
Article Id: 15215

This article explains how to allow people to send email on your behalf using the Outlook for Windows desktop application (2010, 2013, or 2016) or in Outlook Web Access (OWA). To jump to the instructions for Desktop Outlook, please click: Delegate a Folder in Outlook Desktop Secondary account owners can request delegate mailbox access to full-time LSU faculty and staff via...
Article Id: 19821

Mail rules allow you to manage or organize your emails automatically. You create a rule that selects messages based on a condition and then apply an action on the messages that fit the condition. To Create a Custom Rule: 1. Select Tools from the top bar, then select the Rules option. 2. Select the Add a Rule (+) button. 3. A form listing...
Article Id: 18090

Important Notes Before Exporting: 1. Make sure all folders are up to date before attempting to begin: Click the Update Folder button in Outlook. Check the status bar for the All Folders Are Up To Date status message, located at the right. 2. Make sure you have a big enough hard drive for the emails; this is particularly important if...
Article Id: 18079

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