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Linux IAAS SLA Introduction This document is to establish the Service Level Agreement for LSU’s Linux-based IAAS (Infrastructure as a Service). Service Availability ITS does not currently guarantee a service availability target but strives to maintain 99.9% availability, excluding pre-established monthly maintenance windows and down time caused by...
Article Id: 17667

NOTE : In order to connect to an on-campus computer, you must first log into the LSU VPN. For more information see VPN: LSU Overview Step 1 - On the Computer That You Plan To CONNECT TO : These steps allow for Remote Access to a specific Windows 7 Computer. This is typically your Office Computer, however it could also be a server or other departmental resource. Open...
Article Id: 17028

Getting Your MAC Address: Apple TV 1. With your Apple TV remote, navigate to the Settings icon and select it. 2. From the Settings menu, select General . 3. Under General, select Network . 4. Your MAC address will be next to either " Wi-Fi Address " or " Ethernet Address " depending on whether you are connected to the internet via Wi-Fi or a Wired connection. If you...
Article Id: 16930

General Information This article is a guide to help troubleshoot the common issues with activating Windows 7, Windows 8 & Windows 8.1 Enterprise. The process to activate Windows 8.1 Enterprise depends on the location of the computer. This article covers activation instructions for on-campus, off-campus & the Residential Halls. View the On-Campus Guide View the...
Article Id: 17280

NOTE : ONLY for installations done through the LSU On-Campus Enterprise Activation Server. How to Activate Windows 10 on Campus: 1. At the bottom left of your screen, click the Start button. 2. Select Settings at the bottom left of the menu. 3. The Settings window should appear. Choose Update & Security at the bottom. 4. On the...
Article Id: 17877

General Activation Information: Before you can have a Successful Activation, your System Clock Time MUST MATCH the LSU KMS Server System Clock Time . If they DO NOT match, you MUST Manually Change your System Clock Time to match. Make sure the Time Zone is set to: CST ( Central Standard Time ). Fix this Error & Complete Activation: 1....
Article Id: 18015

Add a User to the Administrator Group Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Off-campus connections will require VPN to securely connect. For articles regarding off-campus...
Article Id: 18608

Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Off-campus connections will require VPN to securely connect. For articles regarding off-campus connectivity, see the VPN / Virtual Private...
Article Id: 18616

Add a User to the Administrator Group: Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Off-campus connections will require VPN to securely connect. For articles regarding off-campus...
Article Id: 13608

Problem: The Windows Client Cannot Connect to eduroam On certain Windows computers, the AAA Certificate Services was not included in the certificate store of the original installation media. Without this certificate, Windows client cannot connect to eduroam because it could not verify the authenticity of the wireless connection. Typically, Windows clients drop the wireless...
Article Id: 16992

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