Bomgar: LSU Overview

screenshot of bomgar logo

General Information

Bomgar is a tool used at LSU in order to provide Secure Remote for any system or device.  It provides desktop support & troubleshoot  compatible with most desktops & mobile devices.  Technology Support Professionals (TSPs) working in Departments External to ITS can choose to participate in the LSU Concurrent License Agreement with Bomgar.  See below instructions on How to Request a Bomgar Account.

The ITS Help Desk uses Bomgar to provide our LIVE Chat with an Analyst.  View more information on the ITS Help Desk Chat Feature.

Who Can Request a Bomgar Account?

ONLY  LSU Technology Support Professi

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