Bomgar is a tool used at LSU in order
to provide Secure Remote for any system or device. It
provides desktop support & troubleshoot compatible
with most desktops & mobile
devices. Technology Support Professionals
(TSPs) working in Departments External to
ITS can choose to participate in the LSU Concurrent
License Agreement with Bomgar. See below instructions on
How to Request a Bomgar Account.
The ITS Help Desk uses Bomgar to
provide our LIVE Chat with an
Analyst. View more information on the ITS Help Desk Chat
Who Can Request a Bomgar Account?
Technology Support Professi