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Sometimes Firewalls can affect connectivity. You can see if the connection issue is caused by a firewall by turning it off temporarily and then trying to visit a website you trust. IMPORTANT NOTE: Turning off your Firewall makes your PC more vulnerable to hackers, worms, or viruses. Turn it back on as soon as possible.
Article Id: 19476
Category: Troubleshooting

If your network stopped working after a recent update, try uninstalling the network adapter. After uninstalling, restarting your computer will connect it to the latest driver. To Uninstall a Network Adapter Driver in Windows 10: 1. Click the Windows icon in the bottom left corner of the screen, and type Device...
Article Id: 19482
Category: Troubleshooting

An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. To Update Your Network Adapter in Windows 10: 1. Click the Start button in the bottom left-hand corner of the screen, and type ...
Article Id: 19478
Category: Troubleshooting

Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings reenabled. This should be your last resort. To Use Network Reset in...
Article Id: 19477
Category: Troubleshooting

Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box.
Article Id: 18156
Category: Troubleshooting

General Information Windows 8.1 is a Microsoft Operating System (OS). It introduces a new shell and user interface based off Microsoft's " Metro " design language. Metro ...
Article Id: 16730
Category: Windows 8.1

General Information This installation method is useful if you have a laptop without a DVD drive, or if you want to install Windows 8.1 faster from a USB (thumb/flash/jump) drive. IMPORTANT WARNINGS: (PLEASE...
Article Id: 17430
Category: System Requirements & Pre-Installation

Connect to the eduroam Wireless Network NOTE : If unable to connect automatically, try to Manually Connect to eduroam or try Deleting the eduroam Wireless Network.
Article Id: 17408
Category: Installation & License Activation

General Information Doing these steps will Update the Activation Method that Windows uses to Authorize the Software License . The Product Key is used to Activate your Windows 8.1 Enterprise Software License from Microsoft. If the Product Key changes (which it will if you follow the...
Article Id: 17281
Category: Installation & License Activation

1. Go to Windows 8.1 UI . ( Press the Windows key on the keyboard. ) 2....
Article Id: 16724
Category: Installation & License Activation