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By default, Outlook checks for new messages every 30 minutes. Sometimes the interval is even longer if your computer is busy. If you feel that you have new e-mails that are not showing up in Outlook, you have a few options: Option 1: Set up Outlook to check for new messages more often. 1. In Outlook 2016, go to File then select Options . 2. The Outlook Options...
Article Id: 19574

E-mail: Obtain the E-mail Headers Email headers contain important diagnostic information about the route an email message takes and the results of different security and authenticity checks. When reporting a message through the Report Phishing option in Outlook , the message and all of its header information are provided to the LSU IT Security and Policy (ITSP) team for evaluation.
Article Id: 14922

Calendar Sharing Problem When trying to share your LSUMail Calendar you get an error message about "permissions". Option 1: Possible Reason & Solution Reason 1: The person you are trying to share with is incorrectly specified. Check to make sure that the e-mail address of that person is of the format PAWS_ID@lsu.edu (ex. mtiger2@lsu.edu ) and NOT some...
Article Id: 16072

If You Cannot See Availability When Scheduling: When you use the Scheduling Assistant to help you schedule attendees for a meeting, you can only see the availability information of someone who has a mailbox in LSUMail. Therefore, if you invite someone using another provider's mailbox (such as a Gmail address), you will not be able to tell if the person is available at the time of...
Article Id: 16030

General Information In LSUMail, you can change settings to ensure that messages from certain individuals are NOT sent to your Spam folder. This is also known as creating a whitelist. These steps can also be used to ensure that messages with certain subjects and other characteristics are not sent to the Spam folder. To Bypass Spam Filter: 1. Open LSUMail and click the ...
Article Id: 17439

Known Issue You discover or are suspicious that you are Missing E-mail Messages from your LSUMail Inbox or Personal Folders. Potential Solution #1 Check the Junk E - mail folder & the Clutter Application folders to determine if the missing e-mails have been misidentified as spam. Online Web App (OWA) : The folders " Junk E-mail " & " Clutter...
Article Id: 17597

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