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Enter a UNI Work Order 1. Go to the following site: https://pcr360.lsu.edu/cc .
Article Id: 16278
Category: Service Desk

General Information BeyondTrust Remote Support (previously known as "Bomgar") is a tool used at LSU in order to provide Secure Remote for any system or device. It provides...
Article Id: 10709
Category: Bomgar

To Install Bomgar: 1. Go to ithelp.lsu.edu/login . 2. Enter your MyLSU credentials. If you do not have access to the site, contact your BeyondTrust administrator.
Article Id: 19706
Category: Bomgar

To Begin Screen Sharing: 1. Open BeyondTrust from your desktop and login with your myLSU credentials. If you do not have access, contact your BeyondTrust administrator.
Article Id: 19708
Category: Bomgar

To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator.
Article Id: 19707
Category: Bomgar

The IT Service Desk Chat service is available at the following hours: Monday - Friday : 7:00am - 5:00pm Saturday : Closed Sunday : 12:00pm - 7:00pm All hours past 5 PM are subject to LSU Library holiday and event schedules. However, you can request a session by calling 225-578-3375 during...
Article Id: 14403
Category: Bomgar

Users can create a new Work Intake ticket through the ITS Service Catalog. View the instructions below to create a new ticket. Creating a New Work Intake Ticket 1. The Work Intake form can be accessed in several ways, and is the same form regardless of location: Use the following direct...
Article Id: 19915
Category: Cherwell

General Information The LSU Student Health Center is one of the top ranked and accredited university health care centers in the country. The health care center aims to be a place where students can go for health needs, health education, health treatment, and disease prevention. The health center is...
Article Id: 16705
Category: Student Health Center

General Information The LSU Student Health Center is an on-campus health center that is available to all current LSU Students and their spouses. It features a comprehensive health system that includes medical, women's, and specialty clinics along with services such as mental health evaluations, dietitians, physical rehabilitation, and more. It...
Article Id: 16827
Category: Student Health Center

General Information LSU offers a comprehensive Student Health Insurance Program for students and their eligible dependents. The plan features medical coverage underwritten by Pan-American Life Insurance Company, pharmacy benefits by WellDyneRX, dental and vision coverage by AlwaysCare. The plan offers a variety of services provided through networks such...
Article Id: 13323
Category: Student Health Center