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IMPORTANT NOTE: TigerMail (@tigers.lsu.edu) will be phased out starting during the Summer 2015 semester to allow for a more robust e-mail experience and additional Office 365 services. LSU students and LSU employees will all have LSUMail (@lsu.edu) accounts. Office 365 services will include Office for download, Web Apps, and One Drive.
For more information on how to transition your account, please see the following article: E-mail: Transition from TigerMail to LSUMail.
All LSU students and employees automatically get a PAWS ID to access University services through the myLSU portal. An e-mail address of the format <pawsid>@lsu.edu is also automatically generated when the PAWS ID is created. Therefore, everyone with a PAWS ID also has a <pawsid>@lsu.edu address. However, what happens to messages sent to <pawsid>@lsu.edu will vary, and can be one of two options.
In actuality, the <pawsid>@lsu.edu address is just a generic internet address used by LSU as a ‘front’ to forward messages to the e-mail system where a student or employee has an e-mail account registered. A person’s actual e-mail account (i.e. mailbox) may be on an LSU sponsored e-mail system, or it might be on a non-LSU e-mail system like Gmail or Hotmail. Messages sent to <pawsid>@lsu.edu are either forwarded to the additional e-mail account registered for the user during PAWS ID creation (Forwarding-Only Accounts), or they are sent to their unique LSU mailbox within TigerMail (TigerMail Accounts).
Some people who already have an e-mail account when they arrive at LSU may prefer not to get an LSU sponsored mailbox. When they get their PAWS ID, they register for a forwarding only e-mail address that will redirect all messages addressed to <pawsid>@lsu.edu to another e-mail address they have (ex. email@example.com). The majority of new LSU students have this type of account, due to the student application process.
People with ‘forwarding only accounts’ who click on the email link in the myLSU Portal will be informed that they are forwarding their LSU e-mails to another address. You cannot turn off forwarding accounts, but you can change the forwarding address in myLSU Portal. Click here for instructions on changing your forwarding e-mail address.
Once students pay their fee bills and meet other criteria, the Email link in the myLSU Portal will allow them to set up a mailbox on the LSU student e-mail system called TigerMail. TigerMail is hosted by Google Apps for Education and has the Gmail look and feel.
Once a student gets a TigerMail account, the Email link changes and presents a webpage called TigerMail Central. E-mails sent to <pawsid>@lsu.edu arrive at LSU and are then forwarded to <pawsid>@tigers.lsu.edu by the campus routers. For this reason, if you have created a TigerMail account, you will get emails faster if you use <pawsid>@tigers.lsu.edu instead of the normal lsu.edu.
However, not all students opt for TigerMail. If you are sending an email to an LSU student, it is safer to use the <pawsid>@lsu.edu if you do not know whether the student has a TigerMail account or not. The @lsu.edu address will always forward to a person's current email.
LSU Faculty and Staff will receive an LSUMail e-mail account. The myLSU Portal email link will be the sign-in page to login to LSUMail. You can skip the myLSU Portal and bring up this same sign-in page by going to mail.lsu.edu.
Employees who prefer a more robust mail client may use Outlook from the Microsoft Office suite.
The bottom line is that sending an e-mail to <pawsid>@lsu.edu will always work. You don’t have to know if the person has a TigerMail, LSUMail, or forwarding-only account. However, if you already know that the person has TigerMail, for efficiency, please address the e-mail to <pawsid>@tigers.lsu.edu.
LSUMail Server Settings
Incoming Mail Server (IMAP):
outlook.office365.com Port: 993
Encryption Method: SSL
Outgoing Mail Server (SMTP):
outlook.office365.com Port: 587
Encryption Method: TLS
Generate Server Settings (OWA):
Find POP, IMAP & SMTP Settings for LSUMail