Definition of GROK:     /grok/   /grohk/

From the novel Stranger in a Strange Land, by Robert A. Heinlein, where it is a Martian word meaning literally `to drink' and metaphorically `to be one with'.

1. "To understand intuitively or by empathy; to establish rapport with." 

2. To understand, usually in a global sense.

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General Information

Adobe is a software with numerous programs designed to help the user create, edit, and view different types of files such as images, videos, and PDF's. These programs include Acrobat Reader, Flash Player, Photoshop, Illustrator and many more.

  • Adobe Products can be purchased for home use with an Educational Discount as detailed below.
  • Adobe Products are also available FREE to LSU Students, Faculty & Staff:

The myLSU Portal is a Web Portal for LSU Students, LSU Online Students, Faculty and Staff to consolidate campus services in one dashboard.  (

Portal Applications

View the myLSU Portal Applications Overview.

View the Basic Features & How To's on the myLSU Portal.

Helpful Links

How to Pay a Fee Bill?

How to Apply for On-Campus Housing?

How to Access a Degree Audit?

How to Check Undergraduate Application Status?

Frequently Asked Questions

Q:  I am having trouble getting the portal to open.

A:  The myLSU Portal is a web-based application and may work better in some browsers than others.  We recommend the latest version of Google Chrome or Mozilla Firefox.  For more information, please review the ITS Web Browser Recommendations.

Q:  Can I add things to the front page of the portal?

A:  Yes. You can submit ad requests to  For details on guidelines and measurements, see myLSU Portal: Submitting an Ad.

Q:  Can I give some feedback on how to improve the portal?

A:  Yes. You can give direct feedback using the Feedback button on the front page of myLSU.  For detailed instructions, see myLSUPortal: Add Feedback

Also, there is a Portal Advisory Committee (PAC) that reports through the IT Infrastructure & Support Council. The PAC reviews requests for major changes to the portal including proposed integration of new and existing technologies.

To submit requests for changes to this committee, e-mail Sheri Thompson at

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[Return to Office 2013: LSU Overview]

Issue Information

Office 2013 Update KB2817630 has caused the folder pane in Outlook 2013 to become blank.  We have set this update to uninstall through WSUS.  After any machine with the bad update "runs Windows Update" against the LSU WSUS server, it should uninstall the update.  A reboot is required to complete the uninstall.

Microsoft is aware of the issue and is working on a new update without this bug.

Please Remember

You can always use OWA - Outlook Web Access as a temporary workaround, if uninstalling the update does not resolve the issue.

Possible S

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Do you Want a Faster and More Reliable LSU Wi-Fi Experience?

It’s Easy if You Geaux Dual Band…

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LSU Forwarding E-mail Accounts

There will be some changes made during the Fall 2013 Semester to the LSU Forwarding E-mail Accounts.  

These changes will affect  (1) Applicants to LSU,  (2) LSU Students who have NOT set up a TigerMail Account  (Those who opted to have their LSU e-mail Forwarded to another e-mail address), &  (3) LSU Faculty & Staff who have NOT set up an LSUMail Account.  (Opted to have their LSU e-mail forwarded to another e-mail address.) 

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ITS Web Browser Recommendation

In today’s highly heterogeneous computing environment, it is important to maintain a level playing field across multiple architectures and operating systems for the best end-user experience. With this in mind, LSU Information Technology Services recommends the following list of browsers for the most robust and enjoyable browser experience.

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To access Emergency Text Message through the myLSU Portal. 

(**Note: you will be automatically removed from this list 6-months after separation from the University.**)

1. Log into the myLSU Portal.  (

2. Select Campus Community | Emergency Text Message.

3. Click Edit in the section you would like to make changes.

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LSU's on-campus printing services include wireless printing from your laptop, printing from desktops in the computer labs and large formatting printing.

Wirelessly Print to the Public Access Lab Printer -- 

Install Printer

Installing Printer Package (Windows)

Installing Printer Package (Mac)

Printing in Public Access Labs

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General Information

The myProxy Portal was designed to give secure access of the myLSU Portal to the parents or sponsors of LSU Students.   Through this system, PAWS ID holders can grant access or a Parent can Request Access to pay a Fee Bill through the myLSU Portal.  Any Faculty, Staff or Student can grant access to another to act on their behalf.  All that is needed is a PAWS ID or communityLSU Account.  


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Live Chat with the LSU ITS Help Desk!
Chat Logo To chat with an Analyst, click here.

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Information Technology Services
200 Frey Computing Center · Baton Rouge, LA 70803
Telephone: 225-578-3700 · Fax: 225-578-3709 · E-mail:

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