Definition of GROK:     /grok/   /grohk/

From the novel Stranger in a Strange Land, by Robert A. Heinlein, where it is a Martian word meaning literally `to drink' and metaphorically `to be one with'.

1. "To understand intuitively or by empathy; to establish rapport with." 

2. To understand, usually in a global sense.

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General Information

Adobe is a software with numerous programs designed to help the user create, edit, and view different types of files such as images, videos, and PDF's. These programs include Acrobat Reader, Flash Player, Photoshop, Illustrator and many more.

  • Adobe Products can be purchased for home use with an Educational Discount as detailed below.
  • Adobe Products are also available FREE to LSU Students, Faculty & Staff:

The LSU Virtual Lab (VLab) is an on-line service which allows students the to log into a Virtual Computer to access to software that is installed in the computer lab. VLab is available 24-Hours a day, 7-Days a week. 

  • The LSU Connection Server is:
  • Available To:  LSU Students, Faculty & Staff
  • Software List (By Pool)
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[Return to Office 2013: LSU Overview]

Issue Information

Office 2013 Update KB2817630 has caused the folder pane in Outlook 2013 to become blank.  We have set this update to uninstall through WSUS.  After any machine with the bad update "runs Windows Update" against the LSU WSUS server, it should uninstall the update.  A reboot is required to complete the uninstall.

Microsoft is aware of the issue and is working on a new update without this bug.

Please Remember

You can always use OWA - Outlook Web Access as a temporary workaround, if uninstalling the update does not resolve the issue.

Possible S

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Do you Want a Faster and More Reliable LSU Wi-Fi Experience?

It’s Easy if You Geaux Dual Band…

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LSU Forwarding E-mail Accounts

There will be some changes made during the Fall 2013 Semester to the LSU Forwarding E-mail Accounts.  

These changes will affect  (1) Applicants to LSU,  (2) LSU Students who have NOT set up a TigerMail Account  (Those who opted to have their LSU e-mail Forwarded to another e-mail address), &  (3) LSU Faculty & Staff who have NOT set up an LSUMail Account.  (Opted to have their LSU e-mail forwarded to another e-mail address.) 

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ITS Web Browser Recommendation

In today’s highly heterogeneous computing environment, it is important to maintain a level playing field across multiple architectures and operating systems for the best end-user experience. With this in mind, LSU Information Technology Services recommends the following list of browsers for the most robust and enjoyable browser experience.

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To access Emergency Text Message through the myLSU Portal. 

(**Note: you will be automatically removed from this list 6-months after separation from the University.**)

1. Log into the myLSU Portal.  (

2. Select Campus Community | Emergency Text Message.

3. Click Edit in the section you would like to make changes.

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LSU's on-campus printing services include wireless printing from your laptop, printing from desktops in the computer labs and large formatting printing.

Wirelessly Print to the Public Access Lab Printer -- 

Install Printer

Installing Printer Package (Windows)

Installing Printer Package (Mac)

Printing in Public Access Labs

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General Information

The myProxy Portal was designed to give secure access of the myLSU Portal to the parents or sponsors of LSU Students.   Through this system, PAWS ID holders can grant access or a Parent can Request Access to pay a Fee Bill through the myLSU Portal.  Any Faculty, Staff or Student can grant access to another to act on their behalf.  All that is needed is a PAWS ID or myPROXY Account.







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Live Chat with the LSU ITS Help Desk!
Chat Logo To chat with an Analyst, click here.

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Telephone: 225-578-3700 · Fax: 225-578-3709 · E-mail:

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