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Import USERTrust Intermediate Certificate: This article is intended for Windows 10 and Windows Server 2012 and up. There may be slight graphical or interface differences between different versions of Windows 10 or Windows Server, but the steps should remain mostly the same. USERTrust is an entity that signs LSU's SSL certificates on the behalf of Sectigo. Therefore, USERTrust is...
Article Id: 16563

Frequently Asked Questions - Student (SRS Clicker) What type of clicker do I need to purchase? What are the benefits of using clickers as a student? Does my clicker have an on/off button? How do I change the channel? How do I respond to true/false or multiple-choice questions? How do...
Article Id: 19637



This article is intended for Windows 10 and Windows Server 2012 and up. There may be slight graphical or interface differences between different versions of Windows 10 or Windows Server, but the steps should remain mostly the same. Import CA Certificate The root Certificate Authority(CA) for LSU is Comodo , and it is identified by the Issuer, AAA Certificate Services . This...
Article Id: 16562

Request New List: To request a new Listserv list to be created on the LSU Listserv system, please contact the Service Desk with the following information: 1. A Name for the list. The name may not include any spaces or special characters other than hyphens (-) and underscores (_). Examples: ITSLAB-L, LSU-ITINFO, LEGACY. 2. A Brief Description of the list (100...
Article Id: 17685

The steps below will explain how one can edit any given Grok article. If you would like to change or edit your own documentation but do not see the "Edit Article Content" button (seen below in step 4), you may need to be added as an editor. If you'd like to be added as an editor to a given article or set of articles please email itservice@lsu.edu with the subject "Requesting Grok editor...
Article Id: 16387

General Information These instructions cover how to purchase and download Parallels Desktop with an Educational Discount to be installed on an LSU Student, Faculty or Staff's personally-owned computer. Once the software is downloaded, proceed to Parallels: Installation Instructions . Discount Available To: LSU Students, Faculty & Staff Personal Computers Purchase...
Article Id: 17426

Installing OneDrive for Business on a Mac OS X Operating System: 1. Open the App Store. 2. Once the App Store opens, find the top right corner of the page for the Search Bar and type OneDrive. Press Enter. 3. Locate the OneDrive app from the search list and click on it. 4. To install the app, click Get. The get icon will...
Article Id: 17971

General Information This article explains how to access your LSUMail account via a web browser. This is the quickest way to check your LSUMail since there is no configuration necessary. NOTE: If your browser cannot support the full-featured version of the web version of LSUMail, it will be limited in features. OWA Light does not have as many bells and whistles as the...
Article Id: 16006

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